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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 6,106 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    super magnificent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything perfect, very good brand I think it has a good battery, I have also noticed that it is resistant

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality, Storage

    Rated 5 out of 5 stars

    A good entry budget laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to grab this budget laptop as a deal of the day. I was not expecting a fancy device, so It does its job (web browsing and document editing). At the beginning I found the machine a little slow, but I noticed it was installing all updates in the background. Now that everything is updated, it is fast and responsive with only 4GB of Ram. The keyboard and the screen are the weakest points of this laptop, but I am connecting it to a 32 inch monitor and I am using a wirelress keyboard and mouse, so I cannot complain. It comes with one year of MS Office 365. It has only 64GB, but you can expand the memory with a SD card. Also, It comes with windows 11 S mode, but you can easily disable this. (If you do not know there are a lot of video tutorials on youtube).

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s a windows 11 laptop and I got it because I needed a windows computer to take my PRAXIS test online to install the anti cheating program because I was required to use a windows laptop because my former Chromebook wasn’t supported the program. So I am glad that as a broke college student I was able to find this super affordable/cheap windows laptop last minute at Best Buy for my exam at the lower price as a Chromebook except it is a laptop not a Chromebook. The color is also nice I got the rose gold. My previous laptops where 15.6 inch and a 13 inch and this was a 14 inch and it was a perfect size for my hands to type easier in the keyboard and it feels comfy it’s light and small for me yet large enough to see the screen since I’m used to larger laptops. Definitely going to be using it for a long time it’s my favorite laptop. My only issue was it was running incredibly slow the first hour I got it and I was so close to returning it but then after an hour it started to run fast and normal so it took like an hour to be “broken into” for some reason but it’s running fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great computer for a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface pro broke half way through college, and I didn’t have enough money to buy another one. This HP computer is affordable and does everything I need it to do. The battery life is great, and I can see it lasting me many years into the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Cheap affordable. Very sleek design. Very usable. A good budget laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for a simple computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great if you only need to run a few programs. Not a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still on the Barbie trend!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my pink HP laptop! It goes with all my Barbie and hello kitty stuff and works great just make sure to keep up with the microsoft updates!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    New Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Came in as advertised and easy to operate. Battery life is good and the screen is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is a good basic computer and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    overall review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, once it updated, it ran well. Good size for a small desk area

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Laptop with great styling & decent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience largely depends on what we use the product for. For me, i needed a laptop for my day to day use (mostly net surfing, emails, Zoom etc.) so didn't wanted a high end configuration laptop. The HP model perfectly fit my budget and also scored on styling. While i can live with the 64 gig in built memory, the only improvement could have been slightly better performance. Overall iam satisficed with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the computer. It worked well and it was my favorite color. Although it was a little confusing it was easily set up. I returned it due to not being able to add any more warranties.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    A solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bretter than most, easy to use, lightweight and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great poduct!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My daughter uses this as she started college this year. Light weight and size. Fits perfect in her tote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an inexpensive computer, and it does everything I need it to do. I got a great deal on my laptop and I'm very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Price point perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gem works well but be prepared to add storage. The touch screen is my favorite - no mouse needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A Good Quality Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does what is needed for me. I just surf the web and pay bills. I don't spend a lot of time on the computer so for simple use I think it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and awesome to use. Very fast and has a great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prettiest color, so small, perfect for traveling!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Among I using the laptop, I believe it was a excellent choice. The laptop is more than I expected for the necessary needs to the satisfaction. I would recommend this laptop to anyone.

    I would recommend this to a friend