Customer Ratings & Reviews

My other laptop had broken about a year or so ago, and seeing this for an affordable price made my day. Now I trying to get back into the swing of things with my writing. Plus, it came with a free 1-month Xbox Game pass and my subscription literally has just run out. I open my Best Buy window and I see the free month pass like a gift on Christmas.

Best laptop anyone can have, everything about it is great

Not bad for open box the computer runs great. But I think I’d just buy a new one next time.

So far so good. Needed an affordable new one because I had accidentally cracked the screen of my spare laptop. So far working fine, all my docs transferred over on their own, and no issues. Hoping it lasts a couple of years !

Great Laptop! Love the color , easy to use , durable quality , size is perfect , well functioning , crisp fresh colors and appearance Great battery life. Great for everyday life, at home and on the go. Would buy over and over again.

my company wont let us put turbo tax (or much of anything else) on our company computers any more, so i bought this HP just for that. it was on sale and inexpensive, has tons of memory and battery life and is so light it almost worries me that it is delicate, but it is not. a fantastic value.

Wanted a laptop for writing out paper work and search the internet some. Does the job. Good size.

Purchase an open box item. It was super fast and set up easily. Please note that you *do not* get the free year of Microsoft 365 with open box. A few days after owning it the screen would flash black. Exchanged it for a brand new one- horrible. It’s so slow and freezes no stop. I can’t even get Gmail to open without it freezing. It would suit my needs just fine if it actually worked.

could use a little more RAM and a touch sensitive screen

Good buy for the money. Great little device for web surfing, email and light O365 use.

Great everyday use laptop - not enough memory for running any games or anything, but if you need a value computer just for your typical office setting, this is a great buy for sure

This is a great little computer for remote working with standard office software. The only drawback was it comes preloaded with a bunch of useless manufacturer and Microsoft software that slows it down to unusable speeds, so you need someone who knows what to delete when you first get it.

Not bad for the price, but overall it definitely does the job. I'm telling you hp never miss

I absolutely love!!! My computer!! Perfeft for school! I recommend to all my other classmates looking for affordable pretty pink computer for class. Other in my class got there selves one as well!

Nice low priced laptop. We only used it to web surfing and low power games. It performs well for these tasks. It is a little short of memory, so i installed a 256gb sd card to install non-operating system software.

got this lap top for school and i love it ! very affordable and lightweight !!

HP is great, this computer does not let you down. I do prefer the bigger screen and touch screen, makes working on it easier.

Great laptop for the price it. Can be slow at times but I would recommend it for not trying to spend to much

I am old and black appliances are not my bag anymore. I got this to be main computer and my black one will be in my home office. I buy from Best Buy because I know how great their products, employees and services are.

Absolutely love this laptop i haven’t had any issues at all ! Updates fast keeps charger very convenient to have for kids school work and my work