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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 6,106 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grateful and pleased...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer other HP kept flashing a white background. I couldn't charge it. I called and reserved and paid it through the website. In 30 minutes, I had my new computer. Extremely grateful because I had to finish my homework.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    Lightweight

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling because it is lightweight and overall runs well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this basic laptop. Its a little slow but bery happy with the pirchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price. It’s light and thin easy to carry color is beautiful & it came with 1 year free 360 Microsoft Windows

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great budget laptop! It has a very sleek look to it. Doesn’t weight too much. A bit slow at times but nothing that affects performance in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value for a laptop computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great, but updates are a pain. I know all computers need updating from time to time, but this is excessive. There is also constant pop ups from HP to do this and do that, that interrupts what I am engaged in on the computer which is even more annoying. Overall, the computer really is good with no mechanical issues or bugs. Good price for what features it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is works great for basic use. Loved the color rose pink!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ STARTER LAPTOP - 14" HP INTEL CELERON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aloha Aloha! I just purchased my very FIRST : 14" - HP Laptop - Intel Celeron - Snowflake White. As far as the physical feel of typing, this is a laptop computer with a very smooth-textured surface giving it a very nice feel for resting my palms while using my fingertips to type. Gripped surfaces can wear after a while and can feel odd on my hands. This laptop also runs smoothly considering its 4 GB Ram and 4 GB Memory. Its other 58 GB of memory are used mainly for operating systems like Microsoft Edge. There's a lot of power and functionality here if you're a student on the go and need a dependable Laptop for homework assignments and online coursework. I highly recommend this Laptop as an A+ and excellent starter set of digital perks once you get into its software packages. Thanks BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, Even Better Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of bang for the buck! purchased for my elderly father to surf the web and read his email, boots up quickly, graphics are great, laptop is the perfect size and functions wonderfully!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    BEST PRESENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom on Christmas as a gift and she loved it and I love that it worked properly and best quality and also her favorite color is blue. Thank you, Best Buy u are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over 2 years and haven’t had any issues yet! Came in a amazing condition, should buy and was amazingly priced.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use also lite weight little difficult to set up but not bad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP small, simple laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my 8 y/o grand first computer. she is learning coding in school, so this will enhance her experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school and for work I had a fun time using it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great it works so good I love the color and the way it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice laptop for its price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my use. It was purchased for web browsing and typing up documents. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is convenient, just what we needed. It is just the right size and I can carry it wherever I go when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is relatively easy to navigate for someone who isn't too computer literate. I like the weight and feel of it, its easy to transport and small enough to carry. The price was definitely right and although I am new to this browser it offers updates and info on a regular basis, which is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Last gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband got this for me as a belated Mother’s Day and Birthday gift last year. A few weeks later he went to be with a Sister who was Critical and never came back. He passed away at another Sister’s house while visiting. He wanted to make sure i had my laptop. He didn’t know anything about technology but he knew i liked HP. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for simple tasks that are needed, sleek style is a plus

    I would recommend this to a friend