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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,106 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Buying laptop from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets the needs for me as a college student it doesn’t lag. The storage capacity is great for numerous assignments. It’s slim and lightweight and holds a good charge

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 4 out of 5 stars

    White laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to use computer great display and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy-Great Products-Great Prices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this HP l4" laptop for my bedroom desk and with it's snowflake White Cover, and the beauty of the way it operates, Best Buy has done it again. Great Products, at Great Prices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truthfully its good for little bits of work and cl

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has done its job however i have run into the issue of it not wanting to start up. It will sometimes flash a black screen and not start for 15 mins. I have been able to work around it and use it for its intentions. My last laptop is from 2012 so i needed an upgrade but didnt want to break the bank. Its good for the price and does get the work done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    hp-14" laptop-intel celeron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. A perfect gift to a beginner. My kids really enjoy and fascinated by it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice to get work done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out to see how it would work with modeling programs like blockbench and blender and it works pretty well! Obviously it may run a little slow yet it isnt a problem for me especially for the price its understandable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty white HP lap top ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good ... I like HP IT products and have an HP Chromebook. I have never experienced a problem with it, so when I needed a laptop for some personal business that couldn't be accomplished on my Chromebook, I knew my preference would be an HP.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Personal pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for personal use. Low internal memory I think will be an issue in the future but have read other reviews about getting an external hard drive and having no issues with that. Great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate labtop, Fast and easy to use. Never let me down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Small and Cute!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase this hp laptop for my online courses. I love the color! Rose gold is a beautiful color and different than an average black or gray laptop. It is a cute little size. Can just carry it anywhere! It's also really light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works perfectly for what I need. Great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Haven't found anything I dislike about it. It's so nice and light and I'm glad it has Windows 11 and not Chrome OS. It's the perfect size for portability without being too small (like a tablet is).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop in Snowflake White, and I have to say it's been a pleasant surprise. The sleek design and the snowflake white color give it a modern and clean look. While it's not a powerhouse, the Intel Celeron processor and 4GB of memory handle everyday tasks, web browsing, and streaming quite well. The 64GB eMMC storage is adequate for my needs, and the laptop boots up quickly. The 14" screen is a good size for both work and entertainment. Overall, it's a great budget-friendly laptop for basic computing needs. The only drawback is that it may not be suitable for heavy multitasking or demanding applications, but for the price, it's a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for high school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little starter laptop for the eldest child. Uses it for school with no problems. Light weight - compact

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My nieces important and special gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a gift to my niece and still working very good was a gift do to there Harley have money to eat but my niece work hard to study and that why I divided to gift this gift to her.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great Value Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good laptop for the price point, handles the standard computing tasks. Cons: Takes a while to get fully up to speed after restarting. Struggles with video calls, just not enough memory to run a video call and other applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box deal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop for school work !!! Got the open box deal but it works like its brand new would recommend open box deals from now on great product good discount

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Laptop hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and very easy to understand just what I need

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great deal for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . My laptop works with excellent speed, and for the price, it’s an amazing deal. I love it! I use it for work, and the battery lasts me an entire workday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Buy laptop for economy price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and good price. Met our needs for use and looks great.

    I would recommend this to a friend