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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,106 reviews
  • Rated 4 out of 5 stars

    HP - 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 14" Laptop was exactly what I needed. So was the cost for the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer its very nice. It's better on traveling I can leave my desk top at home. The battery last a long time it's light and very fast.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    For the price, its pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as gift for sisters new job. I had an BIG issue with the s mode feature when setting up. The computer was SLOW opening apps took over 6mins and crashing repeatedly an 2 hrs after purchase. I decided to turn it off which it says is permanent. The laptop is working GREAT NOW, with no s mode. My nephew has also bought one for school, also had to disable s mode. S mode made downloading google browser which is what we use very difficult, once disable I got their default browser switched to google. The drive size is a concern but bought portable drives for them, for extra space. Its a nice basic laptop for the price. I have recommended it to my other sister and niece for a better school computer. This is not a chrome book, thank god

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very durable and good for the daily use!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is diffidently a beginner for elementary student who are just learning how to operate this device. Finically funds were not available to purchase a system with more bells and whistle. The price was reasonable for what the system capabilities were. I would recommend this unit be purchased by beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for our daughter for Christmas so she could use it to learn about the windows operating system and do coding. It does everything she needs it to do and she is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and price thanks Best Buy enjoy my life forever

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow but does the job. Make sure to upgrade the RAM from 4 GB to 8 GB to ensure that it is actually usable for something as basic as work or school, though, since 4 GB struggles to boot and open apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Poppi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small computer. I bought it for my grandson as a birthday gift. He’s only 7 so it’s a starter laptop. It didn’t break the bank and he can use it for school and play games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 3 out of 5 stars

    Decent but slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very light weight and sleek. I love how easy to use. However after applying the updates to the laptop, it seems to be slow and lag after logging in. It gets frustrating when trying to open multiple pages and open simple apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, I can do any task I need to. It is perfect for me light weight, and easy to use. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It was a great price, moves must faster than my old one. And it’s not too heavy. I use this laptop for my schoolwork and personal as well. The battery life lasts long. I charge it only twice a week.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Little White Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for where i need it. Love the color. Very fast and easy to use. I use it run a particular program on a cutting maching and it

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great value for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid little laptop for the price. (Mine was on sale for $200.) No frills, and the keyboard is not as responsive as more expensive models. But perfect for a back-up or travel laptop when all you need is Office and other reasonably resource-lean work programs. Not much memory, but it has an SD card slot to remedy that.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for travel or relaxing at home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a lifesaver. Very compact and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oopsy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great computer a few iff things but what can u say for a used already owned once computer left in a hotel room when running away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Very Easy to setup. A great value for the money,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Surprized

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to use for traveling and work activities.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for myself last month and decided to get it for my sister too. I love the color and the texture feels so nice. I truly recommend this brand of laptop. The features in it are also great.

    I would recommend this to a friend