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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 6,106 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Double blue, Best Buy and my computer too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st of all it's blue and that's my favorite color!! It's the perfect size, the price was awesome, and Best Buy is my new fave electronics store!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeded my expectations. It’s fast, wakes up in seconds and is very light. The battery life is solid and it doesn’t ever run hot. Hard to believe it cost the price it did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deal they had was absolutely perfect. I didn't need anything too fancy just something so I could work on or daily simple tasks and I couldn't be happier. It's fast and there's no optical drive which is honestly fine for me. But you can customize it a bit to wear you can add an SSD or an HDD to it which is pretty cool. I've already began to do so. And the curbside pickup made it that much more simple for me so I'm very happy overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks very clean. Also charges fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a laptop. Saw this smaller one for a great price. Also received a tablet for Christmas. So I can switch back and forth to both now. Always have purchased HP laptops. Easy setup and to use.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the cost. It will often times run slow and take a long time to load or just freeze up and we have to restart. We purchased the laptop for our 10th grader who is homeschooled. It was easy to set up and he's able to access everything he needs for his schooling. Overall, we're happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snowflake ❄️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for what i needed it for. Love the snowflake ❄️ white. My daughters BF just ordered his for school too. He liked mine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and affordable with a good value for the price, I purchased this to gift to my grandparents and they love it for traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition. It's a reliable laptop if you're looking to just do school work on it. Doesn't handle downloads very well.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good pc so far.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this HP for 8 months and it is working fine at this time. Took it out of s mode recently and installed web root. Down loaded some software and it went pretty smoothly. For a very cheap computer it is slower than most, but it is a good value and i do not regret buying it. thanks BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Price and Reliable Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever purchased by far! The screen size and the clarity was perfect for school work and Zoom meetings. It was easy to install and the price was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I enjoy it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is thin and fits easily into my bag. It runs smoothly. I have had no issues with it. It works for everything I need it for. I would think it would be great for a college student. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Simple, yet effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simple yet efficient computer gets the basics done seamlessly. The performance is reliable, making everyday tasks a breeze. Definitely a great choice for those looking for a no-frills, functional laptop. Purchased for my mom and she’s happy with the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top for home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what he needed.He started 9th grade this year. He needs all the applications on it to learn remotely He uses it in his bedroom where it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop h is great bang for your buck and the white snowflake color is so pretty! I’d recommend this item!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little laptop for the price. You're not going to do any gaming on this, but for going on the internet, word processing, watching videos or TV, it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a year ago for school, and let me tell you, it is the best. It is fast and has a lifetime battery. I really do recommend this item, and trust me, you will not regret it.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    reliable basic laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a year. For a basic backup laptop it does the job. I still use a different laptop for better memory, image etc

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent budget laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased a return for this laptop. Its not bad and fits my needs. It took a little while to get everything up and going since the previous owner had it in airplane mode and disabled a few things. Nice screen size and touch response to trackpad and buttons. Just wish that it was a bit faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop for light tasks like browsing, email, and docs. Storage is tight and performance slows with heavy apps, but it's fine for basics.

    I would recommend this to a friend