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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,106 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer not so long ago and i enjoy using it for school. i definitely recommend for school

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    User-Friendly for Elderly with Limited Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my elderly father who has had basic experience with computers, and even less with laptops. He uses this more email, streaming videos, listening to music, and watch news snippets. He loves it! Having some time using our desktop PCs throughout the years, he understands a lot: it's the muscle memory he attains, and then he's off, zipping through this HP laptop. NO issues, other than my displeasure that it is Windows 11. PROS--> quick loading, very lightweight and portable, comes with charging cable, easy to use and set personal preferences. CONS: Windows 11 with their mandatory Edge browser.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Rose gold laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop only thing I would say is sometimes it moves slow but I think it’s because of many other things that I have on my wifi and my gmail is huge love the color also and to able to make my important tabs into apps

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 14”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for me! Bought it for work and it does everything I need, love the smaller size so it doesn’t require a duffle bag to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Love my laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop! Easy to use. Love my laptop. Just need more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great college laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Exactly what I need for college. No thrills but meets my basic needs. I just bought another for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my new college student. It’s not heavy or bulky!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best laptop i could ever want and have it works very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who want just a laptop, it s pretty good enough. Fair price and quality serves well enough!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My god daughter's baby girl love it. It works well and happy with it at school and doing her homework. I recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great price. Works great with Linux.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked to self-upgrade to an 8G RAM modue, but alas its not an option on this laptop. The preloaded MS-Windows was intoreably slow, so promptly re-imaged it to Mint Linux destop version, which it runs like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good compact laptop for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for small load use. It is lightweighted and pretty good for basic use for text editing and internet browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for daily use and for a student my child loves it !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer? The only thing is the storage isn’t that great but other then that it’s a good computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday present for my son Bought it for him to do school work and play games works perfect for his school work but doesn't have the speed for playing online games but overall he really likes it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After a week of usage we are still happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our 9 y.o. for Christmas. So far it has been great. We have only had it up and running for about a week now and we have not had any issues. We love hp computers and have ventured out to try other brands but always kick our selves for not going with hp.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my little one and she loves the pink! Makes doing homework alittle more bare able and runs good for regular school work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved it it had everything on there that I needed for my college classes I would recommend this laptop for anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop purchase and I am EXTREMELY happy with it. Lightweight and easy to use. Very grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lead residential counselor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Best Buy. And salespeople in the store were very helpful and knowledgeable and professional.

    I would recommend this to a friend