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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,106 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop thinking it was going to be awful because of the price point. I was wrong. Works great, does what it should. Battery life is decent and it’s pretty fast. Overall happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love this laptop. I use it for work, school and to stream videos!! The battery life is really good and the quality is good as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good If You Don’t Need Much

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for storing/editing pictures and videos. Works well for my needs. It would be perfect for someone who just wants to be on the internet or use it to write papers/do homework.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and great for taking into small areas to work with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lap top for my Granddaughter and she absolutely loves it i would recommend it for all and the price was great .... Thank you Best Buy for making my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I got it for, which was school.!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 3 out of 5 stars

    requested review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    space bar feels like it sticks & zoom in zoom out happens to often. sometimes takes awhile to load another page i open.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 3 out of 5 stars

    Basic little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your get what you oay for. Basic laptop, very slow, low storage but does all the basic stuff. Pretty much as described

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy kids recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my laptop it has worked overtime for me it doubles as a tv until I can get a new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for school! It works for exactly what I neee it for.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    It's okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about 2 years and for the most part I had no complaints. But recently, it gets hot, lags a lot, and sometimes the screen turns black. It definitely can't handle anything crazy, but for general schoolwork and watching shows is all it's been able to do with minimal struggle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP LAPTOP IS PERFECT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 14'' LAPTOP. THIS LAPTOP WAS A GIFT TO A FRIEND, AND THIS WAS A WONDERFUL IDEA. AFFORDABLE, EASY TO USE, AND LIGHT WEIGHT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for. Before purchasing this I tried getting macbook since that has been what I’ve used in the past and it does not compare to this simple yet effective laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Lovveeee it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love the color, the size. Great for anything that needs to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convenience with this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how lightweight this laptop is. I love that i can play minecraft on it

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Gift for myself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, handy and easy to setup, no hassles, it’s cute pink is my favorite color, light weight..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as much as I paid for it I can’t really complain. Just wanted something better than a chromebook for my daughter. Did what I needed it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Very Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s at a good price, but is very slow. Bought it to use for school and would take long to load. Ended up returning it and bought another HP model laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Starter laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome for the price perfect starter laptop for my kid.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Homework laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically for classwork/homework. I just needed a basic windows laptop and this was the best deal available. The screen quality is okay, it runs slow at times in certain rooms of my house but that’s probably just an internet problem, not a laptop problem, and for the most part, it’s been doing what I need it to do. It gets the job done and there’s no complaints aside from the image quality which isn’t a big deal since I only need it for homework.

    I would recommend this to a friend