Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,106 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does what I need it to do to run my business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good, enough.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Reliable workhorse, no frills, gets job done efficiently. Sturdy build ensures durability. Solid choice for everyday tasks."

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for basic use. Not enough storage space, be careful if you need to save anything. The operating system takes up most of the space.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect Pick

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for the price. It is fast and sleek and lightweight.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for christmas. She loves it. Just is a little slow to play games. Other than that it is perfect. Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good, but not great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually works really well. It's a bit slow, but honestly it kind of gives the early 2010s aesthetic if you decorate it right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Bang for your buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Does everything i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Budget computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and navigate through the laptop. Unit does runs slow/ buffers often during internet surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    easy use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for quick everyday items around the house. Purchased for an elderly family member.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Condilezza

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the laptop is incredible and the pictures are all clear. It's easy to carry and light weight. I like the color and round corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop if you’re using it for simple tasks. Cheap, and cute.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp loptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Hp loptop windows I will recommend to everyone. Is speed. Nice picture

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop!! I do everything on it from school work to watching Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the performance. So far I like the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We've Had Six of These. Please Read.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now teach off-campus, so everyone either brings a laptop or I lend them one. So far, among the donated and bought-on-sale devices, we've had six or seven of this model. It's a cr*p shoot. I had one I used every day for over two years (recently it slid from a chair to the floor and the screen cracked). I have two in my back room ... neither ever worked right and have caused more grief than not. One thing that's an ongoing problem, from day one? The "hinge bar" at the back falls off, or some of the teeth break, or it otherwise decides to do something strange, but the hinge bar doesn't affect the functioning of the laptop; it's just cosmetic. So we've used severla of these for years and others we either had to immediately return or just give up on. If you buy one, check it out for a couple of days and if there's an issue, just return it. Oh! And the keyboard isn't a solid one, so if you're a fast typist, it might drive you nuts. Hope this helps someone!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP 14" Laptop Blue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this laptop was going to be faster than what it is now. Its not a make or break my rating, but the purchase was seamless and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice machine at great price, easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, just have to learn to use it, but so far it tells me what to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this has been the Best Buy for a low great price the experience from this device it’s unbelievable

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good starter

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for child's first "big kid" laptop. A little slow as they progress, so will replace sooner than would like.

    I would recommend this to a friend