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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,106 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for the week we had no computers at work due to renovations and it worked well no complaints

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 3 out of 5 stars

    Go lap top

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to start. Need more Storage and was. Not bad deal . But now I need to add to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop I order for my 15 son and he’s in love with this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight very easy to use very good picture screen all in all very good laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this laptop, I love the color. However something was wrong with the microphone, anytime I used audio programs like Discord, GV, etc,. people just couldn't hear me, and they said I sounded choppy. Aside from that, I got this as a replacement for my Samsung Chromebook 3, and it's not an improvement at all, aside from the larger screen it's just as slow. It comes preloaded with a ton of stuff that you can't use, like Adobe Express - because it freezes and lags. Such a disappointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for simple tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple tasks. It runs slow, but the RAM and SSD are upgradable, which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. Light weight. Nice speed. Holds charge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with perfection. Very convenient for small work loads and personal browsing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price and a solid little laptop that works well for photos and website surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Basic Laptop and a Good Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop. I bought this laptop for a more portable option to the all-in-one desktop I recently purchased. I mainly use this laptop with Office 365 applications, paying bill, and surfing the web while I'm in bed...LOL! I got the rose gold which is a very light metallic pale shade of pink. This laptop comes with Windows 11 preinstalled. Since I already have an Office 365 subscription, I use the one drive to save all of my work as this laptop doesn't have a lot of storage capacity. This laptop does come with a free 30-day trial of Office 365. This is a nice lightweight laptop that I can easily fit in my bag and take with me when I need more than just an iPad. If you need a portable option for something more powerful than you already have at home OR if you just need a laptop to do basic stuff, I highly recommend. I got this on sale over the Memorial Day holiday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift . Good quality and easy to use . Battery last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really good for the price. Cant beat and runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for every day use. Dependable and works fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review willnotet me say excellent. But purchase was real good price. Even it's self does wanted. Very good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Used for personal use and the price was soooo right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is great for its specs. Works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this laptop. If you love gaming this one is it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small hard drive, storage is a constant problem. Processor speed acceptable; screen size good, clear images, works well with internet. Some HP apps stopped working, like support assist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright for small tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay for the price. I don’t think 4 gigs of ram is enough for modern apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    YOU CAME THROUGH BEST BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgraded computer for online college. This is working out great and the price for the quality is outstanding. I am so happy with my purchase. Thank you BEST BUY.

    I would recommend this to a friend