Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,106 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter laptop for a teen to use for school work.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Budget friendly snail Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking computer, though slow for anything beyond single layers and word processing. The price is what earned it the better rating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of NEW TECHNOLOGY !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! YOU GUYS REALLY SHOULD GET THIS COMPUTER, THIS TECHNOLOGY IS BEYOND ITS YEARS. I PROGRAMED THIS COMPUTER TO MY OVEN AND IT LETS ME KNOW WHEN ALL OF MY FOOD IS DONE. I CAN SET THE TEMPETURE, TIMERS, AND EVEN START THE STOVE STOP. THIS NEW TECHNOLOGY IS UNBELIEVEABLE!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jog

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've gotten had others but not like this one the sales lady recommended it to me thats what i needed to get my job done not only the laptop but your salesperson knew what she was recommending thanks keep up the good work

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Froze on second use and had to exchange.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews were great so I purchased this. Had it for 2 weeks. Used it once to set up and second time I used it for school work. The second use I had the web open with 3 tabs and Microsoft word and it glitched several times and froze. Turned it off for the night and next day tried it and it would freeze trying to open the web and word. Went in to exchange for it and waiting for it to arrive. The geek squad had to help reset the old one because it was frozen and said that I was doing to much at one time for this laptop(a web browser and word i don’t think is much) and that even if i do what it can handle that with these ones that in 5 months it’ll likely give out and I’d have to buy a new one. I hoping with the new one that comes in I can make use of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lenovo laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new laptop. its so efficient for my new classes that I'm taking for criminal justice. I had such a pleasant experience at best buy in Downey that next time I'm looking for something electronic I'll go there. the service was impeccable. thumbs up from me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a what I need it for. Was needing a upgrade after almost 15 years with the same laptop. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great compact laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best product for which it was purchased. It was a great price compact and easy to carry and use on the go. My wife loves it because it is much easier for her to travel with than our other HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase and Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. No issues thus far, excellent condition. Customer service was great in store for pick up was seamless. I will continue to do business with best buy. 5 star experience

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A Good Little Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Good Little Laptop! The battery life is longer than I expected!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good laptop you get what you paid for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself was beautiful very little battery but that’s fine you can buy me memory sticks for it. Very light to carry on a daily basis for school and small enough to fit in a small bag or backpack

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showing support

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband decided to go back to college online. I wanted to let him know that I supported him so I purchased this laptop to help him succeed. He was very surprise. He is enjoying the laptop. He uses for Los new business also.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Value Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for the money. Doesn't run fast, but for just using internet I can't complain!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Does the Job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does what’s it’s supposed to do but it’s not a lot of space so the computer is a little slow. I did remove a lot of apps that were taking up space on the driver. Overall, it gets the jobs done with remote work and browsing the internet. That is all I use the computer for.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop Great for a first laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I just needed s laptop for day to day inventory list. Using ms suite. I was offered s lot of support from beat buy on ms office profucts. This is great for students and professionals for day to day stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good light duty starter laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 11 year old, for homework, entertainment, and light gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought under 200 with free mouse for school. Works well for school work. No touch screen and keys do not light up. Somes time slow. I added sd card for more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer overall have 0 complaints about the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. It works perfectly!! I use it for work and to play games.

    I would recommend this to a friend