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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 6,106 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this laptop a little over a month and it is already starting to run slow. Out of the box it ran updates for 15-20 minutes before I could use it, but outside of that wait time it initially seemed to work pretty good. Now as I add more documents or create a PowerPoint or two the laptop gets slower and slower. Web pages and software programs freeze up and take a long time to load- especially if I have both open at the same time. It’s a budget computer which is why I bought it, but I still expected better performance than what I’m getting. This isn’t my primary system - thankfully it’s work off a much better HP from my job, but I wanted this for writing and creating content in ms word, PowerPoint, and excel. I still can’t rate this system more than 3 stars. I wouldn’t buy again, would choose something else of I was doing it over.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best computer ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, work perfectly fine, not so heavy, good for school student

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    4gb HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop with 4 gb of ram works much better then the lenovo laptop. I would recommend HP over that one. This works well for everyday use. Battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. Will be great for my daughter's college journey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workstation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, i will recommend it to friends and family members

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver! Came in handy right when i needed it! Hp is my favorite laptop brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great middle school student laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for school. She's in 7th grade. Its perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The price is right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed am emergency computer and I bought it for less than 200 bucks. So far so good. I have only used it for a week. Time will tell. For the price, I am absolutely content. I l also love the the white and rose gold color.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so easy to use. I am real please with the way it works. I don`t know to much about computors, but this was so easy to set up. I think you will be very happy with this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little computer…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very slow, but there are some good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Was a gift for my daughter. She used it for her summer job and school work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    BEST BUY IS THE BEST!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS LAPTOP!!! This was the best laptop to match what I needed. Number 1: AFFORDABLE! AFFORDABLE! AFFORDABLE!!! Number 2: Lightweight Number 3: 14 " screen. Couldn't be happier with my purchase...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty in blue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I bought it to run a specific program and it does that and so much more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop for small projects

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful laptop for little things you need to do. Not the fastest laptop but you get what you pay for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Monica

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love product works fantastic, arrived on time in perfect condition!!! Will be back for all future electronic purchases after awful experience with Amazon. THANK YOU BEST BUY!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good little computer works well battery life is short and it’s always dead but works for what I have going right now .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very affordable and perfect for students!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for the price! I bought this for my younger sister who is an high school student. This computer is perfect for the kind of work she is doing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My hp laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good especially for beginners very easy to learn with and navigate through

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    sorta slay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Semi slay, a little slow, gets better tho and its decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great laptop at a great price. Very happy with purchase and will probably buy orhers fir my employees.

    I would recommend this to a friend