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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,106 reviews
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good budget/starter laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow at times but it’s good for the price for sure

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great company with amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does what it intended to do. Great for work/school.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Meets my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to use with my projector to watch movies. This hp 14" laptop meets those needs. It is also lightweight so I can transport it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Bradly A Schaefer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a hp laptop found the price that was in my budget also added protection program and a Sims card and a device to help download my photos very satisfied with Ethans help

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    School work approved love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life and great for school worked efficiently

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Intel Celeron 14inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP 14” laptop because the price was affordable, but unfortunately, it just didn’t meet my expectations. The build quality felt very cheap—almost like thin plastic—and it didn’t feel sturdy or durable at all. The performance was also limited, likely due to the lower memory and storage. Definitely for young stude t learning to use computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to start off with and doesn’t hurt your budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Does a wonderful job. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for online classes and its perfect! Beautiful rose gold color, perfect size, runs really well. I recommend this for any student or to anyone who doesnt need a beefy laptop :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this laptop! Best Buy ever love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Economical laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price and fast. Battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop of choice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always my laptop of choice. It’s a decent price and gets my job done when it comes to working from home. I’m able to take calls easily. I did end up buying laptop (same one just rose gold) mainly for work and I use this one for entertainment. No complaints besides it acts up when you’re using teams app or zoom when you’re in a meeting in those or charging screen and camera at same time. I also had work systems running so I may just had comp on overload running waaayyy to many things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was for useful.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my grandson for Christmas and he loves it it help him so much with his schoolwork.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to work with if you are not doing a lot if work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New hp computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is different and have updated quality that my old computer processed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with great price. Would putchase again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works very well for my grandson for gaming and school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Light to carry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop================================================================

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value , great computer for the price, serves a purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop perfect for my business needs and the price was affordable. Also the customer service I receive was amazing

    I would recommend this to a friend