Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$119.99
Save $80
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2490 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,489 reviews
  • Pros mentioned:
    Color, Portability, Weight

    Rated 5 out of 5 stars

    Best on the go laptop for me!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's compact and lightweight. The storage size is ok for me because I have another hp touch screen laptop that performs well and has a large amount of storage. I really wanted a blue laptop so that was a plus. I use it for my cloud computing course for school mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    I was able to upgrade its RAM and SSD

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a cheap portable take everywhere computer. In the original configuration it is very slow because of the low memory, different that what HP says it has upgradeable memory slot and also a slot for m2. The machine is much more responsive with the 8 gb RAM. You have to take the entire bottom of the computer with isn’t easy. Good - Price($149) - Light - can upgrade RAM and SSD - battery Bad - Screen low resolution - to upgrade you have to take out all the lower part - feels cheap - performance is in the low end even with the extra money For what I needed it is perfect, including to have a upgrade path that most cheap laptops don’t have anymore My Daughter who is going to college is already using it and liked the portability and for her basic tasks it is OK

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like my little laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was skeptical buying a “budget” computer but at the time it was really all I could afford. I needed something to complete my college coursework and fast! This HP has been a gem! It gets everything done that I need for my classes. I’m not a gamer so I can’t attest to speed while gaming but I’ve never had a single issue with slowness or lagging with this guy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Honest Review -

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Stream Laptop from Best Buy is a nifty, budget-friendly option that's easy to take anywhere. It sports a sleek design with a 14-inch HD display, offering a decent viewing experience. It's not a powerhouse, driven by an Intel Celeron processor and 4 GB of RAM, so it's more suited for everyday tasks rather than heavy-duty stuff. The 64 GB storage might feel a bit tight, but it contributes to snappy performance. What's nice is the impressive battery life, giving you around 11.5 hours for videos and 9 hours for streaming, making it great for on-the-go use. It also ticks the connectivity boxes with Wi-Fi, Bluetooth, and a decent camera for video calls. Features like HP Fast Charge and a focus on energy efficiency add to its appeal, and the bonus one-year Microsoft 365 subscription is a nice touch for productivity. Overall, it's a handy companion for casual use, though not ideal for power users or those needing lots of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    I liked it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for classes and work, it ran perfectly. I finished my classes last week and decided to use the laptop for games when I realized it doesn’t really have much storage. That’s my fault I wasn’t paying attention to the gb listed when I ordered, I just really needed a laptop that had convenient pricing. It was perfect. I added an external hard drive to help out with storage. The battery drains pretty quickly or what feels pretty quick to me. I did recommended to my grandmother and a few friends :)

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. It is extremely light weight, and easy to use, especially for school. Although, it is a tad slow. But for your moneys worth, you’re getting above and beyond!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Bang for Your Buck!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I love the color- I chose rose gold. The picture is crystal clear, and it runs very smoothly- perfect laptop for school, browsing, and I’ve even used it to play games (not sure how it’d handle bigger games, but to play Among Us, it worked perfectly). My purchase came with a free HP mouse which has been very handy, and I also appreciate the fact that it comes with, I believe, a 6-month trial of Microsoft Office. Also- you definitely can’t beat the price for this computer. I got this on sale for under $200, and I’ve got to say, I’m very happy with my purchase. If you’re looking for an everyday laptop that can get it done- here it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for basic uses.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works well, is easy to navigate, lightweight, and a fun change of color from the usual gray and black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp- rose gold laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I’m using it for school. It works like a dream!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice affordable basic laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable laptop that would help me with basic record keeping and I found this HP at a very reasonable price. I liked the blue color and that it came with Windows 11. It also came with Microsoft 365. It does not come with all the bells and whistles as the high end laptops but it has enough to help me with my record keeping projects. I would of like that the battery would last a little bit longer but it's enough to keep you working without charging it during the day. If you want an entry level laptop, this is the one. I would not have any problem recommending it to my family or friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Cons mentioned:
    Ram, Screen quality, Storage
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Basic Computing with Technological Advancements

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP’s 14” Laptop, dq3000dx, is a basic computer with quality components, updated technology, and product features that make it worth a test drive. Offered at a very affordable price, it comes with all the elements needed for basic computing. The Wi-Fi 6 and Bluetooth 5.4 wireless cards worked seamlessly and aided a flawless installation of Wi-Fi and Bluetooth computer peripherals. The computer was up and running, and the Windows Home S mode operating system had completed all updates in minutes. The literature suggested that the laptop remain plugged in with the 45W AC power adapter before powering on the computer, so I followed that directive. I was impressed that the charging was pleasantly stable (partially due to the AC Smart Pin Connection) and that the battery fully charged in about an hour. The literature states that the battery can charge from empty to about 50 percent in 45 minutes, which appears correct. The literature also states that the battery life is approximately 12 hours of video playback and 7 hours and 45 minutes of wireless streaming, which I have not evaluated. Battery life is improving for technological products, and from my experience, this laptop's battery life is surprisingly good. The 14-dq3000dx is an attractive, thin, light, modern laptop in Snowflake White. At only .71“thick, its overall dimensions are 8.86” and 12.76”, which makes it ideal for most backpacks. Because of its lightweight material, it only weighs 3.24 lbs. Its battery life and lightweight composition make it easy to take anywhere. Because of its Intel Celeron N4500 (quad-core) Processor and Intel UHD Graphics, you can be assured that you will have fundamental, reliable computing on the go. Other noteworthy features that I feel are PROS, but a few CONS are mentioned below. PROS: • One (1) year subscript to Microsoft 365 Office, which now includes innovative assist features, including AI technology with Microsoft Co-Pilot. • Camera – HP True Vision 720P HD with integrated noise-reducing dual microphones for clear video chatting and recording. • A 14-inch Display with a micro-edge bezel that creates a broader viewing experience and an anti-glare panel that tremendously helps eliminate glare when used outside. • HD Audio with Stereo Speakers. • A Full-Size integrated keyboard. • All the connections that you could need, including: A multi-format SD Media Card Reader, USB Type C – 1 connection, USB Type A - 2 connection, HDMI 1.4b – 1 connection, AC Smart Pin (a special type of power connector pin that optimizes charging) Headphone/Microphone combo jack. CONS: • Keyboard – The keyboard is an integrated standard keyboard, which is good, but the keyboard also has missing features or features that could use improvement. Backlighting of keyboards is especially useful in low-light or evening work. It would have been a nice feature that is absent from this laptop. The keyboard layout does not include numerals on the right side. Unfortunately, computer manufacturers are abandoning this notable feature. As on most keyboards, numerals are on the top row. I am not a fan of the material used in the actual keys and wish the design had used a material with a tactile feel to its surface. I have been typing fast for years on various typewriter models and keyboards. The keys of this keyboard may be fine for others, but the feel of the rigid plastic does not seem ergonomic and slowed my typing speed. • RAM Memory—The 4GB DDR4 Memory, or random-access memory, appears to be enough to power all of Microsoft Office's features. However, the capacity of the 4GB RAM limits the number of windows that can be opened simultaneously without slowdown issues. When too many windows are opened simultaneously, the processes start to slow down. • eMMC Storage—This computer's eMMC compact flash-based storage helps in the design to make the laptop thin and light, but it is only 64 GB. This is adequate storage to run the features of Microsoft Office but limits the number of additional programs. However, if the proposed use of this computer is to install and utilize several programs, there is a limit to what this computer’s storage and RAM capacity can efficiently manage. Most documents and photographs will need to be saved in the cloud because of the low capacity of RAM and Storage, which also limits the number of programs or documents that can be saved on this computer. For a few dollars more, there is another model identical to this laptop but with storage of 128 GB, twice that of this one at 64GB. This is an entry-level laptop computer designed for performance. A laptop that is light enough to take anywhere and designed around dependability for everyday computing needs. It is perfect for home or school and, with the addition of Microsoft Office for a year, provides all the programs needed to complete written assignments, browse the internet, download or stream movies and shows, and successfully compete. Microsoft 365 Office includes Word, Excel, and PowerPoint, which now utilizes AI Smart Assist Features and, upon their use, can enhance your creativity. HP also offers technical support for the first 90 days to ensure that the computer is set up correctly and social media is installed, connected, and in working order. With this purchase, you also receive one (1) year of Dropbox Cloud Storage of 100 GB and 30 days of McAfee Security. The HP Laptop 14-dq3000dx is a sleek, light, lovely, contemporary-looking computer that will allow you to do everything you typically need in basic computing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP LAPTOP

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good brand excellent service from employees fast quick

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Christmas Present

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop as a gift for my 10 year old. I bought it as an open box item and saved around $90. Cosmetically the laptop is flawless; however operationally it is extremely slow. But for $110 Im not surprised, it does the job though. I had no issues with the packaging and it arrived on time before Christmas. I would definitely make another purchase with Best Buy and to save some money I would buy an open box item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its extremely very okay-ish.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: looks nice, seems durable, long battery, every kind of port you typically need (usb-A, C, HDMI), enough storage and RAM to do basic everyday surfing, schoolwork, whatevs. Cons:I got it open box for $150, i would be disappointed had I paid anything more. Have already had to reboot it more than once after having it only a week. Your cell phone probably has more RAM than this so multitasking isnt its forte. Overall Im happy with this purchase and would probably buy again if at this price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    School laptop replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new school laptop after mine got damaged by water and decided to purchase this on. I have always had a HP brand and this specific one is my favorite color. The computer lags a bit (I’ve been told i have the fastest internet speed so im assuming it’s the computer? Idk) otherwise, it was affordable and easy to use.battery life is not good in my opinion .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    School laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop, perfect for my school homewoork, i really like thw dark blue color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good beginner laptop for my teen enrolled in college classes. It has lasted for a little over 2 years with little issues. (Recent issue is not all the letters on the keypad want to work properly) Overall not a bad computer for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer in a pinch and it does all the basic things you might need a computer for. This would be a great starter computer for a teen in school

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop purchased is really worth it as the battery life is very good and the speed that everything processes is effective for school assignments and lectures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was just as described my daughter loved it ,works perfectly For school

    I would recommend this to a friend