Customer Ratings & Reviews

I am thrilled with my purchase and will continue to shop Best Buy for my electronics.

I bought this for my daughter because I wanted her to have a laptop but not one that was overly expensive since ahe ruined her last one. I wanted to have parental controls available with a windows laptop which in current mode is great. My daughter loves playing roblox and I thought it would be a good laptop for that, however it doesnt hold up performance wise. Idk if it is because its in microsoft mode for me to have parental control or if its just the laptop itself but she complains her games are super laggy to the point where its impossible to play. A lot of other programs she has tried to use have also been reported to be super laggy. It could be the current mode and breaking it from that mode into a regular PC might improve pe4formance but I am afraid to do that because once done it camnot be undone. Its a great price for simple tasks if keepingbin microsoft mode but you are limited to only using microsoft only programs unless you decide to "break" it out of that mode which then it will be like a regular laptop and you can access any program you want

Got this for my son for Christmas! Hes absolutely in love with it.

All of the employees were fantastic! The geek squad and every employee at Best Buy went over and above everything I could have on any expectation for customer service and helpful

I love the size and color, but the processor is much too slow for my taste.

Love the way it works..loved the color and fast purchase

Purchased for my mother. She loves it more than anything I’ve bought her

Love this laptop ! I haven’t had any problems with it Z

One year of office included, compact size and great battery life. All this for less than $200.!!

Kinda sluggish. I was not expecting much for the price, but I thought standards were still a thing for new tech these days.

Nice price and it gets the job done as far as grading papers and looking up stuff

Good computer for the price. Would purchase again.

Thought this was the perfect gift for my grandson since he will be going to college. Liked it in blue cause it's his favorite color

I initially looked into purchasing this laptop because of the price, but it definitely has some great qualities. It's small and lightweight. It runs smoothly, though it does not have the most storage. I love the color and it gets the job done for while I am working from home.

Wanted a laptop for writing out paper work and search the internet some. Does the job. Good size.

could use a little more RAM and a touch sensitive screen

Great everyday use laptop - not enough memory for running any games or anything, but if you need a value computer just for your typical office setting, this is a great buy for sure

Was skeptical at first but I’ve really connected with this HP. Had always gotten HP desktops but with all the tablet talk I wasn’t sure, glad I made the choice, GREAT

Great guys delivering the tv super kind and patient. Was gonna trade in my tv for a Samsung that was more expensive by 30 dollars and as soon as I turned it on I know im keeping it

I absolutely love this laptop. I love the sleek design and my favorite color is pink so that was definitely a plus. It took a few hours once I activated it for it to reach full speed but once it did, it’s been smooth running ever since.