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Customer Ratings & Reviews

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$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2490 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,489 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    HP Rose Gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. The color is beautiful. It’s big, fast and reliable. Glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Price

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price had no issues with it was a gift for a kid and has been working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a gift for my lady and she loves it! she loved it so much she went out and got another one so she had two laptops!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this laptop did not meet my expectations. It was very slow from the start and often took a long time to power on. When connected to the internet, it could take over 30 minutes just to look something up. I had hoped to use it as a college laptop, but it wasn’t reliable for schoolwork. I would not recommend this model based on my experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ultimately not enough memory for my needs.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the HP 14" Laptop with an Intel Celeron processor and 4GB of memory. Overall, I have mixed feelings about this product, and one major drawback for me is the insufficient amount of memory. The laptop itself has a decent size and is compact enough for easy portability. The Intel Celeron processor provides adequate performance for everyday tasks such as web browsing, document editing, and multimedia consumption. Additionally, the 14" display offers a clear and vibrant viewing experience. However, the limited 4GB of memory is a significant downside. As a purchaser, I require a laptop that can handle multitasking and run multiple applications simultaneously without lag or slowdowns. Unfortunately, with only 4GB of memory, this laptop falls short in meeting my requirements. It struggles to handle resource-intensive tasks or run software that demands more memory, resulting in frustrating delays and decreased productivity. Furthermore, the laptop lacks sufficient storage space for my needs. With limited memory, I expected that the device would compensate with a more generous storage capacity. However, this was not the case, and I found myself running out of storage quickly, even with minimal files and applications installed. On the positive side, the laptop does provide a reliable battery life, allowing me to work or browse the web for a few hours without needing to constantly plug it in. It also offers a variety of connectivity options, including USB ports and an HDMI output, which is convenient for connecting external devices or displaying content on larger screens. In summary, while the HP 14" Laptop with an Intel Celeron processor has some commendable features, such as its portability and display quality, the insufficient 4GB of memory and limited storage space are significant drawbacks. As a purchaser, I would recommend considering alternative options that offer more memory and storage capacity, particularly for those who require a laptop for multitasking and resource-demanding tasks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best computers I have purchased. Very easy set up and it works amazing. Definitily reccomend this to other people!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Best laptop I have had in a while, was a problem at first but when the updates came in, its performance jumped. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an excellent price Speed is very good

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    A disappointment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it is slow but it could just be my Internet. I like the size of it. It's easy to handle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer seems to run quite slow. It’s easy for it to get bogged down with not a lot of screens open. Slightly disappointing but not totally unexpected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband said it is alot better than 10 . I have one , but haven't switch over yet. I bought one as a backup and the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MY COMPUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,so good!I love my computer! My son is able to get his school work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this. It was exactly was I was looking for. Not to big and not to small!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very pleased with my HP laptop. I slowly relearning the different programx

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is delivered in “S” mode -very frustrating!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not explained that this laptop comes in “S” mode. Or if it was I didn’t understand since I don’t know what “S” mode is. Was going to return it to store because I could not download any of my previously purchased apps. Kept getting a message that they were not “Microsoft approved “. The technician at the store knew immediately what the issue was and turned off “S” mode. Now I am happy with this laptop but initially I was very frustrated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    MY NEW LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it. It's size, color and most importantly how it functions!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely cheaper laptop. Material and build. Slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and he loves it. It’s good for games, school work and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good laptop for our daughters as their first laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The color was great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my younger brother for school and it has now gone through 2 kids. Very durable.

    I would recommend this to a friend