Customer Ratings & Reviews

Don't buy this printer Loose wifi connection every few hours. Trouble to connect him back. When I bring printer back to badbuy, guy from customer service said I can't take it back. 14 days gone. ??? What you don't tell me nothing about 14 days for exchange or many back, when I buy printer. Never buy nothing again from HP and badbuy.

Prints well and fast but the wireless connecting rarely works. If I was able to connect my phones and computers more consistently, would give it at least 4.

Pretty decent little printer! And the fact that is relatively little (as in small footprint) is one of my gfavorite things about it. We have 2 bubble-jet printers (one in my office, on in my wifes office) and now, 2 laser printers. This little guy went into my wifes office where there was not very much room on her shelf, so this fit the bill perfectly. Why do we have 2 of each type? Well, the bubble-jets we use for when color is important and the lasers, of course, for when speed and crispness of text are important. And lets face it, lasers are far more efficient and considerabely less expensive to maintain. Set-up was no probelm. From unboxing to printing wasmaybe 20 minutes? Not surebecause I was pulled away a couple times, but it was pretty simple. Even a novice should have no problem with initial setup. Printing was relatively quick and the text was crisp, clean and sharp. End of the day, if you are in need of a laser printer that also has a small footprint for your home office, this is a good choice. End of the day, I would reccomend it to a friend!

States that it has a wired connection. It does not.

Printer went to my address. Geeks. squad went to my former address. Got the credit for the geek squad. No credit for the printer. I got my credit from CITI. So if you want your printer, come pick it up. Thank you.6450 King's Parkway, Humble, 77346.

This product sucks and so does HP. I just got new ink from HP and the printer still is not working. It is under warranty but they say I won't get a new one for 20+ days. They have no customer service. I highly recommend no one buy this.

I took 2 of these printers home only to have to return them. I would have a technician install them remotely; they would work when the tech was finished, but the next morning they would not! I truly do not know if it was the fault of the printer or of the technician, but I finally went elsewhere and bought a different model. It has worked very well.

I have been recently trying to make room in my office, and this printer size was a great replacement for an older laser printer I had. It almost seems too small to be a laser printer, but I guess technology is good at making most things smaller. HP is one of the major printer brands I grew up knowing had quality printers. I’ll share my experience with the printer so far…. The setup was surprisingly crazy easy. There is no hard-wired ethernet port, just wifi and a USB port. I plugged in the power, installed the HP software from my desktop which does not use Wifi, but a physical network cable, and some crazy way it was able to detect to the printer wirelessly! I’ve never seen anything like that and have no clue how it was able to detect the printer without being on my home network nor using any Bluetooth connection that I’m aware of. Either way, I didn’t argue and just moved forward with the setup. The test page printed out real quick, quite impressive with the speed and quality. After my setup, I was able to print, but not scan. I needed to login with an HP account to use the Scan function which I’m not a fan of at all. I think if you buy a piece of hardware, you should be able to use it without the internet and especially without an HP account. Its almost as if I’m losing my privacy needing to have an identifiable account when scanning documents. On top of it, I had lots of trouble trying to connect my account using the Chrome browser. I tried this on 2 computers, my desktop and laptop and neither would work with Chrome. I switched to Edge and it worked. Another unnecessary hurdle to scan documents. The scan feature did work well once setup, with options to scan documents or photos, preview or immediately start scanning. I do not like how there isn’t a document feeder to scan multiple documents, but I knew that from the beginning. I assume to make a small form factor printer, certain cuts had to be made. The scanner is pretty quiet which is a nice, my last one was pretty noisy even though there are less moving parts here. I also tested the mobile printing option, which seemed to work well. You do need to be logged into your HP account to Print and Scan, and also be on the same network (no remote printing from 4G). Again another issue because if I want family members to print or scan to my printer, they will need HP accounts logged into all their devices which is terrible IMO. Overall, the printing works great and speedy (21 PPM) for a small laser printer. Quality is clean and no streaks or smudges, nearly like an ink jet print. Scanning is quiet and does a good job with quality, but you can only scan one document at a time. Setup was amazingly easy, and the printer fits good in a small space. I’m not a fan of the stock paper being exposed but that’s another reason for the small form factor as well. One downside to the paper tray, is if you bump or move the printer some and if the paper just slightly moves out, it will think its out of paper. There is locking or tightening mechanism that I see that can hold the paper more secure. Already experienced this issue twice. The toner cartridge is small, and HP says you can get around 950 printed pages from it which is pretty nice for its smaller size, which is ideal for a home or small office with low to moderate levels of printing. If you are using this in an area that has plenty of internet access and don’t mind setting up an HP account to use your own printer and scanner, this is a good option to have. I’m not sure how well its functionality would be without internet though and because of those 2 dependencies I took away a star. The print, copy, and scan performance is pretty solid though.

Will Not Sync up w/ computer even after 3 months of using properly!

This printed one document initially. We didn’t need to use it again for about a month or so. It now says error add more paper. It has paper. We’ve gone through every single trouble shooting to fix this nothing work. Now it’s past the return window for Best Buy. Disappointed

Wireless did not work right. It had to be within 2 feet by server. Returned it with no problems.

Hard to connect to computer not what i was looking for didnt get much belp in choosing product

I set this up for my dad. He has a 2011 iMac. What a nightmare the setup was for this! The help team couldn’t figure it out either. Finally, after 3 hours I just stumbled into a workaround. Buy a different printer and save yourself all this set up time.

Absolutely the worst printer I ever had. Took four days to set it up then now does not work. Do not buy this crap!

This printer is continuously disconnecting, and I have to delete the driver and reinstall.

Arrived damaged, metal cut right through box and printer. Returned to store and even surprised them! They didn't have any other in stock so I ended buying ink for my old one. :)

Total piece of garbage. I've had it about 4 weeks. Worked the first two, then needed to call for service. Couldn't accomplish via phone, required in-home technician. Now it has a paper jam and I can't repair it.

HP has long been in the upper echelon of printers for both home and office - and they've shown why yet again with the LaserJet MFP (multi-function printer) M140W. It has (nearly - more on that in a moment) all the functions that a home or small business user could want in a solid, compact and reliable package at a reasonable price. Being a laser printer, you get fast start-up times (time to first print), strong page per minute performance and a long-lasting toner cartridge with the acceptable trade-off that this is a black and white printer (those looking to print photos should look elsewhere - color lasers are an entirely different world and price class). The multi-function components work well, with good/quick scanning performance and solid copying that doesn't require a computer (I haven't had need to test faxing but that should work just fine). The scanner is flatbed only which is expected here - scans are in color and copies are of course black and white given the nature of the printer. Text and grayscale images come out quite clearly and the quality of the prints is good as you'd expect from an HP. The printing is easy to use over both USB or Wireless (I prefer Wi-Fi as that also enables mobile print from iOS and Android and mobile scanning if you use the HP app, which is easy and functional). I like the small size and overall ease of use of the printer and it should last a good long while given the quality of build and that HP stands behind their products. Perhaps the only feature I could see missing in this printer that a normal home or small business could want is auto-duplex printing - though that would have added a lot to the size and complexity of the machine itself AND you can do manual duplex printing but that's somewhat complex. I could see home users doing manual duplex at normal home print volumes, but small offices may want to look at a higher end model for that feature (unless the paper savings isn't important). Overall, a great entry in the multi-function black and white laser area from a top-end player in the field - HP strikes again!

I will never recommend this as just after printing 100 paper, printer started to heat up, so becareful before purchasing this printer.

This was a nice little black & white printer when it functioned. Unfortunately it stopped feeding the paper properly after 4 months. Very disappointing.