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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 486 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Laptop's speed, ease of use, lightweight design, and ample screen size as significant advantages. Many appreciate its affordability and the inclusion of 12GB of RAM, contributing to a positive overall experience. However, some users point to challenges with the power button's design and express concerns regarding the operating system. The battery life and storage capacity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 486 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school, and a little bit of light gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this laptop nearly a month now, and so far, so good. It meets my needs. My only minor complaint is the keyboard is a bit noisy with a bit of vibration as keys are depressed. This gives the keyboard a bit of a cheap feel, even though the key travel and resistance feels good. Otherwise, it feels well built. Also, the battery life is so-so. I haven't kept track exactly, but it seems I need to charge it after 6 hours or so of constant use. One thing I'm sensitive to is fan noise. This is mostly silent, but if I'm using more resources the fan will come on. It's not very loud. If there is any background noise, you wouldn't hear it. For the price, it has good power and memory.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Switch to Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop as main computer. Only other was for sewing programs. Love this laptop, love the size, screen is great. So many uses I have found for it already. Only wish could have gotten a different color than silver. Hard to see keyboard. My husband has had HPs for years, they are great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price. Works well. Easy set up. Average user

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop! Good for gaming and schoolwork! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact, easy to use for seniors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our 90 year old mom. She moved into assisted living and really didn't have room for her desktop tower, monitor and keyboard. She found this computer relatively easy to use. She likes all the programs available. She loves the compactness of this device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Always fast looking up different things

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    cajunminiongrma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like cheap plastic. I understand its a "mid line" laptop but I have always purchased HP mid line laptops and this one is by far the cheapest made. Also, Windows 11S needs to go away. It's bad enough Windows 11 is horrible, the S mode totally sucks. Having to get a "code" after you sign in is a total pain. I wish someone would tell me the work around to get rid of this. The system itself does provide a fast startup and response but the display and speakers leave a lot to be desired. Would I recommend it to anyone. No.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Satisfied HP customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I am not a gamer, so it is just what I wanted to satisfy my everyday needs. Very fast, and great graphics! Great value for the money. The Salesperson that waited on me was low pressure, but very helpful in helping me to get the best unit for my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this new laptop. It is just like my older laptop but it's a little smaller and it's silver. I was hoping to get this but had to purchase it online. I'm glad that I have this. Now, I can do more things on it than I could with the older laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer for online coursework & for working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of a lifetime by me, I'm strictly a HP guy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Should have named it Lightning!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving it! Fastest machine I have ever had or used. I am able to play Xbox games without a hitch. Graphics and other capabilities are awesome to. Still playing with it and finding all sorts of things I can do, and it can do. Wonderful machine!

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great so far. The power button is so flat to the surface so hard to tell if you have actually turned it on so I look to the right side of the laptop to see if it is lit up and powered on. Only feature I don’t like.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP 15”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I work overseas and I use this for company emails and to watch movies on. The picture quality is phenomenal and the speed is the best I’ve used for the price! Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good value laptop. No touchscreen and the keyboard could be better. A good buy over all, the 12 gb of ram make it a steal. Get it on sale if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop did everything I was needing it to do which was bought to play the sims and it does that well considering how many games there are for the sims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should’ve bought it during the summer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude I bought this during the summer at $350. Now it’s at $500 at a discounted price. Runs perfectly fine. That 12 Gb ram was the reason I got it. I’ll probably update it later on.great buy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been quite some time since I have purchased a laptop, so I liked how light weight the new one is. The screen (picture) is stunning. For the value price, this laptop performs sufficiently. I do not like that there are fewer usb ports and I have to use an adaptor. Also, I have had trouble signing in to the Microsoft account. The program makes it difficult to bypass the password requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for work and it’s a lot faster than I expected. The price was reasonable and I would recommend it to anyone that use it for home office. Great buy for what I need it for.

    I would recommend this to a friend