Customer Ratings & Reviews
- Model:
- 15-ew0013dx
- SKU:
- 6502181
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the positive impact of the touch screen, ease of use, and performance of the Envy x360. Many appreciate its affordability and the long battery life, along with its lightweight and compact size. The attractive design is also frequently praised. However, some users express a desire for a number pad and more RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Touch screen computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer it do everything I need it too do
I would recommend this to a friend HP Envy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Everything I need for school and work
I would recommend this to a friendGreat Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pertty awesome laptop. I totally enjoy using it. Others will also..
I would recommend this to a friend40% discount made this amazing!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light, fast, and it was on a monster discount. Not sure I would’ve bought it at full price, but the discount totally made it worthwhile.
I would recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer compared to what I threw away, an OLD 32 bit that I raised to a 64 bit Windows 10 and it was really bad. This one I bought has worked flawlessly.
I would recommend this to a friendHP-Envy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP laptop is very convenient to use with the 2-in-1 feature. The display is excellent.
I would recommend this to a friendLaptop purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Staff, knoledgeable and very helpful with your needs.
I would recommend this to a friend- Pros mentioned:Speed
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this laptop! I had no idea that it had a face recognition feature and I love how fast it is!
I would recommend this to a friend - Pros mentioned:Ease of use
User friendly!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I wanted and it is easy to use! I think that it is a little touchy!
I would recommend this to a friend Do not recommend this laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence of buying a MacBook but decided to go with this option in hopes of saving a little bit of money. That was the worse decision I could have made. I am in my fourth year of college and will be graduating from nursing school this May. The laptop started off as a great investment but over the years it just started loading a lot slower and now decides to shut down at random times despite having a full charge. This little random shutdown mode has made me lose countless numbers of paperwork and essays that were supposedly autosaving on Word but were not. I am so over this laptop and am just ready to never use it again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Matt,
Thanks very much for writing in to let us know about the problems you're encountering. I'm very sorry to hear that you're having trouble, but there is usually an easy fix for a computer that is slowing down or suddenly shutting down, so I'm happy to step in here to help.
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/computer There, you can choose "Computer is slow" to get started. You might also try performing an Operating System Check: https://support.hp.com/us-en/help/computer/windows-operating-system-issues
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Alexis
HP Care
HP Envy 360
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have some issues whenever I want to print a document. Fortunately, I don't need to print often. Otherwise, I'm satisfied with this computer.
I would recommend this to a friendI Like It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Don't hesitate to buy because of Windows 11 it's not bad at all.
I would recommend this to a friendDEFECTIVE HINGES, WILL BREAK BETWEEN 1 - 2 YEARS!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 years old and one of the hinges is broken. Detaching part of the screen from the frame. Checking on line will show that this is a COMMON problem with this computer which HP has not acknowledged. There are several class action lawsuits on this matter. It was a great computer until now. HP will charge $120 for a hinge, you have to replace it yourself. $400 for them to perform the repair. Complete rip off on a DESIGN FLAW that they are aware off. DO NOT BUY THIS COMPUTER!!!!!
No, I would not recommend this to a friendDON'T waste your money! Worthless after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have hardly ever opened this all the way around, and never dropped it and have been very careful with it... And the hinge broke so now I can't open it close at all... After 1 year! I will never buy this kind of hinge again. DON'T WASTE YOUR MONEY.
No, I would not recommend this to a friendOverpriced for old specs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought an Envy with AMD ryzen 5 with 8gb ram basically the equivalent of the i5 for $100 less about 3 to 4 years ago and it wasnt even black friday. Must be inflation...
No, I would not recommend this to a friendDefective hinges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hinges broke off after a year of minimal use. Wished I knew of the hinge issues hp envy owners were dealing with before I decided on this model. I did not purchase an extended warranty and now it will cost me $200 to get the hinges fixed
No, I would not recommend this to a friend