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Customer Ratings & Reviews

Your price for this item is $201.99
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The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 896 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the positive impact of the touch screen, ease of use, and performance of the Envy x360. Many appreciate its affordability and the long battery life, along with its lightweight and compact size. The attractive design is also frequently praised. However, some users express a desire for a number pad and more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 896 reviews
  • Rated 3 out of 5 stars

    Great ! But not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop but if your looking for a laptop for editing, this is not it. This laptop is also veey large and heavy its hard to travel with. When im trying to edit it slows down or the app glitches. Its way more complicated to download anything let a lone learn to put an icon on the home screen, but If your only looking for a laptop for work then this is a great laptop. The battery life isnt great either. Again, I use it for editing such as photoshop, and I would say, when its fully charged and off the charger. It would last me about an hour or an hour and a half before it half a battery life left or less. I honestly believe its because of the editing softwars I use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop overall. It is fast, but not as fast as they made it sound. They said the battery life would last hours but that is not true. If your on your computer a lot for school and emails etc, it would last maybe an hour or so give or take. But not HOURS long.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    HP Envy Quality and Features… 2 Thunderbolt Ports!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Lots for the money (especially when on sale) … ENVY build quality/durability, 2-in-1 with touch screen, Intel Evo Core i5, and 2 Thunderbolt ports!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Reliable, technical support.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is performing just as they told me it would. The speed and ease with which it operates is a vast improvement over what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Light weight, easy to use, quick set up and program to the needs of my college found child.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use. My daughter loves it, we have always been using HP for their school needs. It’s always dependable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop! Lousy customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is really enjoying her new laptop. The tablet mode, solid-state drive with rapid response and backlit keyboard are great improvements over her old model. However, the sale includes Webroot security software which is supposed to be available to download in the Digital Library. It is not, despite the confirmation email and purchase order. I spent over an hour with live chat and then live phone, only to be told to contact a third person who MIGHT be able to help. "We can fix this right away" they said. "You can sit back and relax." "You don't need to worry." Those were repeated mantras. The security software was not made available per the purchase terms. Customer service was useless.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra laptop to use for my business and this was at a great price, light weight and easy to carry around with the memory i needed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Loads quickly. Very responsive. I use it for business and personal. Screen is large. Only drawback is the speakers. They are not great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome laptop - gave it as a gift to my sister she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop, enjoy the touch screen as well, haven't folded over in tablet like style yet, but it's great otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for about a month, and it is working very well. No issues. The only thing that I don't like much is the keyboard. Maybe it is a bit narrower than what I am used to because the directional keys and some punctuation keys are a bit clumsy, and I have still not quite adjusted yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT VALUE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought it would be. I knew I wasn't purchasing a 5* laptop. I purchased a 4* laptop and I'm very pleased. It does lag a little when the graphics get demanding but I'm mostly using this for school and office type use anyway. It's a great buy for the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Professional Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a new professional and she loves it. Her first "big girl" laptop and it meets her needs perfectly, stores and travels well, and she has noted that her productivity has improved!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    DID NOT DISAPPOINT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy is everything that I was looking for at the right price. I needed a larger touch screen, with a decent amount of memory and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight and the screen allows me perfect vision of what I am doing. It was a replacement that I purchased for a Samsung .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and durable laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has worked great for school and personal use and i have not experienced any issues after using it for over a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is doing what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, the only thing that I felt a bit nickel and dime, was no office products are included. To me that is like buying a new home in todays world and the builder does not include a door opener.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set-up and use, for basic/light office stuff battery life is great, happy with purchase, came very quickly and was well packaged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good overall until it fell down and started having major issues.

    I would recommend this to a friend