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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1730 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Envy x360's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and affordable price. Some users wish for more RAM and a number pad. Overall, the positive feedback on features like the touchscreen and performance outweighs the concerns about RAM and the lack of a number pad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,730 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Nice size and has everything that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new laptop! My last laptop was Apple and I didn’t like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a starter laptop. I would definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    This is the Best Buy exclusive version of the Envy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to know that this particular laptop has a different model number than all other HP Envy, and you might be wondering why you can’t find any reviews on it outside of the BB site. The reason is that this is a Best Buy version of the regular Envy, but it’s gimped to 250 nits of brightness for some unknown reason. Additionally, whereas the Envy models have user upgradeable RAM and SSD, there’s no guarantee this one will, so you very well might be stuck with the 8GB it comes with. Only way to find out is to open it up, but once you do, you can’t return it. I wasn’t willing to take that chance. I got it on sale for $499, but a few days later it was back up to $799. It’s not a $499 computer, and $799 is comical, considering the hardware you get. I ended up returning it the day after it was delivered, and picked up an open box Dell Inspiron for 35% off ($790) instead. It’s 2x the laptop, and it cost me less than this one here after the sale ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent so far. Reliable no issues very good price for the PC. Can use it as tablet or PC

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Works fast enough for my needs! Really like the backlit keys

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Satisfied plus one.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop for the price. All performance and no frills. Solid purchase and don’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Was up & running in a few minutes. HP is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around computer, you wont regret it. I have bought two!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Absolutely couldn't live without. I did a lot of searching and found the winner!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop !! Super fast and easy to carry good looking and durable

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing touch screen, high quality phenomenal laptop and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repair - per Geek Squad unrepairable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! The young man with the beautiful tattoos at Geek Squad customer service at the Alexandria LA location was awesome and very helpful. He was so patient with me when I contacted the Geek squad in Mexico where my laptop was sent for repair. Thank you Best Buy for hiring a person who is a right fit for your Geek Squad customer service team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase exactly what I needed nothing fancy as I use it to pay bills mostly

    I would recommend this to a friend
  • Cons mentioned:
    Number pad

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer but I didn't realize it didn't have a number pad to the right. My fault. I miss it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great buy for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Replaced my Levono Yoga. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this computer. The best bang for the buck. Great gaming laptop and touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop that performs the tasks needed with no problems. I have been having a battery drainage issue over the last year. Needs to be consistently charged. Other then that, GREAT laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! The speed is very fast and is perfect for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price , works fast and well. Good quality display.

    I would recommend this to a friend