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Customer Ratings & Reviews

Your price for this item is $336.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 685 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Envy x360's touchscreen, performance, and ease of use, frequently praising its lightweight design and long battery life. Many appreciate the laptop's overall value and good price. While some users found the speakers underwhelming and storage somewhat limited, the positive feedback on other features outweighs these concerns. The positive comments on design and performance are particularly noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 685 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Got it for my son for college and he loves it. Priced very well and does all he needs and more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Speakers

    Rated 2 out of 5 stars

    Bad speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was fast but the speakers weren’t good to hear a movie or music. When the computer went to sleep it took a few minutes to get the computer back up and running

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect latop for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fasr, powerful, and great quality. Looks great and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our college student and it meets our expectation as it relates to speed, ease of use and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Computer for me good speed and a lot more great features love this Laptop .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks great but kept crashing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping it simple, I have never had a computer repeatedly crash the way I experienced with this one. For the few days I have been using the computer, within minutes of using it, it'll stop responding to input, then BOOM, blue screen and restarts. Can't tell you how frustrating it was to lose text I composed repeatedly. I have another computer running Windows 11 and it doesn't crash at all. For many years I was a HP fan, their computers were great and always reliable. This out of the box was a dud. I like how it looks, aesthetically it's great, but something isn't right. I did all the troubleshooting, including removal of programs and it still kept crashing. It's going back. Not sure what I'll get in place of it but I do need a new computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I a pleased with the purchase of my new HP laptop! I was long overdue(about 13 years) for a new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop more than my previous. Great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's been great so far! I haven't had any problems but I love the way it types and it's been fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It does everything that i need it to do!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the computerbdid not see anything wrong i just needed more space

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is doing everything that I hoped it would do. Great value, fast and reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade to what I had,it's has great specs and nice sounding speakers, battery life is good also

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing. It helps my kids do their homework and runs quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    2nd Envy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Envy model. Very reliable and lightweight.v

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Buy‼️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, we’re very happy with it! It has the speed and storage we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    111111111

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is easy to use, it didn’t take long to learn how to use it. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer for what I need. Internet surfing, email and minor gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase, and the setup completed by BestBuy to get me started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to help with her new job. She has used it many times and tells me that she loves the laptop, so helpful that it flips over, she's used it for about a month now and she says that it was worth the money.

    I would recommend this to a friend