Customer Ratings & Reviews
- Model:
- 394515-01
- SKU:
- 6504485
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Ball Animal 3 Extra Upright Vacuum's excellent suction and impressive performance, with many praising its ease of use and effectiveness in removing pet hair. Positive feedback also highlights the useful attachments and powerful motor. However, some customers mention the vacuum's weight and noise level as potential drawbacks.
This summary was generated by AI based on customer reviews.
A must have for all pet owners.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 3 dogs and 3 cats. The best vacuum we have ever owned. We will be purchasing a second due to the size of our home. Absolutely love this vacuum. A must have for all pet owners.
I would recommend this to a friendLove my Dysons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Dyson, had the first for 17+ years. The plastic is a little cheaper than my original but it still works great! I also have a Dyson stick vac- love it! And have purchased Dyson vacs for my kids. Great machine!
I would recommend this to a friendDyson is the best no question!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t need me to tell you a Dyson is the best. The Animal 3 is by far the best investment in a vacuum you can make. I don’t think they need for upright vacuums will ever die down for a long while.
I would recommend this to a friendDyson for the WIN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Just the build quality alone is well worth the money. It does great on or off carpet and with us having multiple dogs.
I would recommend this to a friendDyson animal 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The assembly instructions could be better. The need to completely and carefully unfurl the clear hose when using the wand is not discussed. Other than that, it works well. I love the way in which the canister ejects it’s contents…easily. Don’t neglect registering the vacuum on their website.
I would recommend this to a friendWarrior Vacuum
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing picks up every mess my Pitbull's and 2-year-old leave around the house.
I would recommend this to a friend- Pros mentioned:Suction
Disappointed!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction but that's about it. Doesn't stay latched upright, so I cant roll it around on the back wheels. and hose is an absolute joke, one of the worst I have ever used. Not worth the money, wouldn't buy another Dyson product. Super disappointed!!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and functionality. Ibwouldnpurchase again.
I would recommend this to a friendAwesome vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome product, i'm very pleased with this purchase thankyou BestBuy
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Felicia, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction. Durable, heavy duty. Beats the Shark I paid much more for
I would recommend this to a friend- Cons mentioned:Weight
Strong but heavy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and powerful item. But it’s very heavy and hard to maneuver.
No, I would not recommend this to a friend Dyson Animal 3 purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent customer service and products. Customer service rep was fantastic.
I would recommend this to a friendMy pet 3
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this vacuum! I have a short hair boxer an she sheds a lot , this vacuum sucks up a ton of unseen dander an pet hair ! It also breaks up any hair that normally gets tangled. It’s worth every penny !
I would recommend this to a friendDogs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd Dyson this lifetime. 6 dogs currently, 5 being husky/mix. Reliable and gets the job done every day. Smaller cleaner head than the last gen animal 2. Tried the high end Shark and returned it same day, it was a cumbersome piece of rubbish. Will purchase another Dyson in 5 years or so.
I would recommend this to a friendPowerful vaccum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st time owning a Dyson upright vaccum and Im in love with it. The only reason Im giving it a 4 stars is because of the house. It does not want to expand or stretch as easily as it should. As soon as you turn on the vaccum to use it, it coils back together and you have to have good arms strength to use, lol. Other than that, I love it
I would recommend this to a friendNeeds a better handle
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccume has been great, but i feel like i am waiting for the day the handle breaks off the at the top just from using it.
I would recommend this to a friendThe BEST of the BEST
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever owned. Every time I go to use it, I know it's going to get the job done.
I would recommend this to a friendSave yourself the headache and just buy a Shark.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning a shark for seven years that finally gave out on me, I thought I'd give Dyson a try. I'm honestly appalled by the differences. The plastic for the Dyson is thin and flimsy, and the "ball" blows air that sends dog hair flying around my house. Functionality is horrible -- you have to use force to make it stand up, stop everything and bend over to change floor types, and go through a multi-step process to use the hose. The vacuum is also hard to maneuver in anything but a straight line and wouldn't go over my floor vents, so I have to lift it each time. The hose, when attached to the handle, sucks air when the vacuum is upright and sucks in my hair and clothing any chance it gets. Good luck trying to roll it somewhere that requires going over an uneven surface because the wheel system deploys, and the head slams to the ground... why would anyone want this? The process of vacuuming is already unpleasant enough without a machine that makes it that much harder. I went back and bought the new Shark to compare side by side and found the Shark to pick up more than the Dyson. With the lift-away feature, the Shark also reaches more areas than the Dyson. The only good thing about this product is the dog grooming tool. Save yourself the headache (and money) and buy a shark.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Ball Animal 3 Extra upright machine. The Ball Animal 3 is designed with ABS plastic, the same material in police riot shields. It also goes through a very rigorous testing phase to ensure it can endure more than the average bump and drop.
The Ball Animal 3 can move between floor types without adjustment, but the Motorbar does include a manual adjustment lever to get closer to hard flooring or higher for thicket carpet. There will generally be two clicks that you should get when putting the vacuum into the upright position. These clicks are not always noticeable unless put into the upright position at a slower speed. I would recommend putting the unit into the upright position at a slower pace in order to listen to the clicks that occur in order to troubleshoot the problem. One click will be the wheels of the vacuum going into place. The second click will be the wheels locking into place. It is important to ensure the second click occurs as without the second click, stabilizer wheels are not able to lock securely into place.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Dyson vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use! I am very pleased. I’m glad I decided to go with Dyson.
I would recommend this to a friendWould buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth every penny !great for anyone with a shedding dog
I would recommend this to a friend