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Customer reviews

Rating 4.7 out of 5 stars with 203 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the lightweight design, comfort, and responsiveness of the G502 X Wired USB Optical Gaming Mouse with HERO 25K Sensor. Many appreciate the numerous programmable buttons and the improved scroll wheel, while some find the software and price to be less satisfactory. The mouse's accuracy and sensor are frequently praised, although some users express concerns about the cable and lack of RGB lighting. Overall, the positive feedback on the core features outweighs the negative comments on peripheral aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 203 reviews
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    An upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Logitech ever since the G502 hero mouse. That mouse has been my favorite and I have been using it for nearly 3 years, until I decided it was time for an upgrade. No mouse could come close to the hero for me until I came across this mouse, this takes everything the G502 hero did and made it better. Not only is the design better but they somehow managed to make the mouse even more comfortable to use. And the color scheme matches my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great clicking feel and lightweight mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and lightweight mouse. I came from the old G502 and this is a very nice modern upgrade from it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad you're enjoying the lightweight feel and modern upgrades of the G502 X. We strive to create gaming mice that enhance your experience, and we appreciate your feedback. Logitech

  • Rated 5 out of 5 stars

    A Gaming Marvel: Logitech G502 X Wired USB Mouse w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about the Logitech G502 X Wired USB Gaming Mouse with HERO 25K Sensor. This mouse has transformed my gaming experience in ways I didn't think possible, and it has quickly become an indispensable part of my setup. Precision and Responsiveness First off, let's talk about that HERO 25K Sensor. The level of accuracy and responsiveness it offers is nothing short of extraordinary. Whether it's rapid-fire clicks in an FPS game or meticulous movements in a strategy game, this mouse captures it all without a hitch. It’s like having a direct line between your thoughts and your in-game actions. Ergonomic Design The ergonomics of the G502 X are impeccable. The curves and contours fit naturally into the hand, making it easy to game for extended periods without any discomfort. The tactile buttons are well-placed, providing quick access to essential commands without feeling cluttered. Customizable Experience Another huge plus is the customizability. The mouse comes with a range of buttons that can be programmed to your heart's content. Whether you want to set up macros for complex actions or simply assign shortcuts, the sky's the limit. It allows you to tailor the mouse to your specific gaming needs, making it a truly personal piece of hardware. The Best of the Bunch I've had the opportunity to use several different gaming mice, and let me tell you, the G502 X stands head and shoulders above the rest. The HERO 25K Sensor alone sets it apart from the competition. When you combine that with the ergonomic design and the customizability features, you've got yourself a winning formula that's hard to beat. A Game-Changer in Various Genres The high sensitivity of the HERO 25K Sensor has noticeably improved my performance in a range of game types, especially in first-person shooters. The quick response time and pinpoint accuracy give me a distinct advantage in competitive scenarios. A Breeze to Set Up Let's talk setup. It was an absolute breeze. Logitech's software interface is intuitive, and within 15 minutes, I had the mouse tailored to my specific preferences, ready for action. Build and Aesthetics But what really completes this package is the build quality. It feels sturdy and substantial, designed to last. The sleek black finish is eye-catching but not flashy, striking the perfect balance between aesthetics and functionality. Wired but Wondrous Some might argue that being a wired mouse is a drawback, but that's far from the truth. The wired connection ensures a lag-free experience, making sure that your in-game actions are perfectly synced in real-time, something that's absolutely crucial in competitive gaming. Durability and Longevity I've put this mouse through some pretty intense gaming sessions, and it's held up like a champ. There’s been no noticeable wear and tear, and its performance has been consistently reliable throughout. Versatility Beyond Gaming Despite being a gaming mouse, the G502 X has proven itself to be incredibly versatile. The customization options extend well into my workflow for tasks like graphic design and data management, making it an equally effective tool for productivity. Fine-Tuning Your Experience The Logitech software interface offers a lot of room for customization. You can get as detailed as you want with your adjustments, allowing for a tailored experience that feels just right. From DPI settings to button mapping, everything can be tweaked to your personal preferences. Final Thoughts In summary, the Logitech G502 X Wired USB Gaming Mouse with HERO 25K Sensor is a marvel of modern gaming technology. It delivers on every front—performance, comfort, customization—and then some. It’s not just a great gaming mouse; it’s a great mouse, period. If you're serious about your gaming or any other computer-based activity, the G502 X isn’t just an option, it's a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Scroll wheel

    Rated 5 out of 5 stars

    Great improvement over original G502

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always taken ergonomics over weight. Ive tried the G PRO wireless, Logitech Superlight Pro, the G305. I preferred the original G502 over any of these despite it being significant heavier. Even though the weight reduction isn’t inpressive on paper, the weight distribution on the G502X makes it feel significantly lighter. This translates to quicker flicks, and overall less fatigue. Oh, did I mention that it still has the infinite scroll wheel? The only thing this doesn’t have is RGB, but I’m fine with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A well-made gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable to use and helps in both gaming and regular use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying your G502 X! It's fantastic to know the comfort and versatility are hitting the mark for both your gaming sessions and everyday tasks. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    Goodmouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is not exactly a great deal but if you plan on just using it for hardcore gaming or media creation like photoshop or adobe, its pretty handy and features a lot of executable functions and buttons. I wouldn't buy it twice - but once for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a little while to get used to the weight difference from the original G502 but I do really like the mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech - G502 X! We understand that adjusting to a new weight can take time. We're glad you're now enjoying the mouse. We appreciate your feedback and hope you continue to enjoy using it. Logitech

  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. I game and work often from my office and the ease of using it is nice. I love the many click options and rolling center dial. Cool color emitted from it as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! The Logitech G502 sounds like a great fit for you! Users love it for gaming and work due to its flawless tracking, customizable buttons, comfortable design, and cool RGB lighting, just like you mentioned. Sounds like a versatile winner!

  • Rated 4 out of 5 stars

    Another excellent 502 mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 line has been amazing for years. I'm transitioning for a heavily used 502 that I wasn't always kind to, and the left mouse button finally started to give out on me. The new 502x has new switches under the top buttons which are said to be even more reliable. That's great! The only thing I'm missing is the weight, I love a heavy mouse, as my old 502 was loaded up with weights. But for the price, and the quality, and the features...this mouse can't be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone start to game or anyone who’s just looking for a good quality mouse the reaction time is great and it’s very precise almost like it know where you want it to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Fluff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best (and honestly cheapest) gaming mouse ive owned . . . Who looks at their mouse when actually playing? Remove the LED and you.remove $60+. Easy Win.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck gamer mouse. Also use it for work as a CAD designer. This replaced my previous model of the same line when a year of travel to construction sites eventually killed the center mouse wheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse. Went from the regular g920 to this and it was worth it. Just wish it had the weights.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Weight
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Mouse For Everything!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time user of the G602 and G604, but both were heavy, and the 604 replaced the 602, and has since been discontinued and not replaced. So after searching for mice with extra buttons near the thumb but also comfortable with a lot of the features I've loved in the 604. While the G502 X didn't fill all those needs, it's been a great choice. Pros: - Ergonomic - It just fits my (rather large) hand well in a few different positions, and is so light I've found my wrist fatigue has been reduced significantly. Unlike the 604, I can press every button easily without looking for them, particularly the scroll wheel, DPI adjustments, and 3 easy to find thumb buttons is great. It also feels comfortable, which is hard to describe, but the material feel is what I want in a mouse. - Light - I mentioned this in the ergonomic part, but its super light. Apparently it's around 105 grams, which can be heavy for an ultra-competitive mouse, but for most gamers or folks just looking for a light wireless mouse, it's great. - Great button feel - The older Logitech mice used to have a weird mushy click and my old 602 and 604 both had issues where the button would stop working well. The new G502 X models have a new mechanical click that feels amazing. Very much like a mechanical keyboard as far as consistancy and feedback. Not every button has the same feel, but they all feel very tactile and reliable. - Great battery life - I can get 3 weeks on a full charge at 1000 hz poling rate. Don't bother with smaller polling rates, as when the mouse isn't being used it's not a power issue, and when it is in use, it's still not a huge power issue. You might get a few extra days at best, but if 3 weeks isn't enough charge time for you, I'd be shocked. - USB-C charging - Sad that this is still a plus, but USB-C cables are so much better. Glad we're finally starting to no longer see Micro-USB cables. - Works Wired - Forgot to charge it? You can use it wired, or use it while charging (Either works). - Great sensitivity - The mouse is so adjustable, I found I could turn it down from my usual DPI and get both great responsiveness and accuracy with a near default config. - Customizable - Logitech G software has flaws, but it does allow some pretty good versatile configurations. Every button can be remapped and remapping can be done on a per-app basis. - Logitech Support - I've had multiple issues with Logitech mice long into their service but under warranty, and Logitech has always been easy to work with to get a replacement or help. This sounds like I'm saying Logitech has a quality issue, and I'm not, I know stuff happens, particularly with high use products, so it's good they stand by them. Cons: - Large - It's not a small mouse, so if you have small hands, it could be a little large for you. It also means it's not easily portable, though honestly mice aren't that large in general, so portability isn't a major concern, and you can always get a mouse case if you travel a lot and want to protect it. - Logitech G Software sucks - I mean, it does OK, it can auto-sense games, you can copy profiles, but it has several general flaws, including if it detects a new game it generates that game's default setting that you CAN NOT CUSTOMIZE ahead of time. If I have a known default mapping/DPI setting I know I like in most games, why can't I make that the default? Also, making button changes and navigation of the US is very unintuitive. Like one of the worst UIs I've worked with on a major brand's software. It also by default likes to spam notifications that is harder to turn off than I would have liked (Otherwise, every time the mouse gets touched, you get a windows notification or 3 about the mouse and DPI changes). Their old software (pre 2015) was easy to use, and worked in the UI was nearly the exact opposite of this. Fix your software Logitech! - No backup gliders - Not a deal breaker, as I know I've not had a mouse with glider issues in the past 10-15 years, but it would be nice, particularly on a gaming mouse where if the pads wear it could be noticeable for some. I don't need stickers Logitech, I'd rather have a replacement pad set. - No pinkie rest - Some mice have a nice pinkie rest that helps you relax your hand a bit. This mouse does not. That's definitely a personal thing, and honestly most gaming mice have moved away from this due to weight, but with a large hand, I like mice with them. Overall, it's a great mouse with a lot going for it. I'm enjoying using it, have found my hand/arm feel better after a day of using it vs my old mouse, and love all the features it offers that I can look past any small shortcomings. Who do I recommend this mouse for? Artists who need finite DPI control. Office workers who want a bigger mouse (there are cheaper options, but it's a solid productivity mouse). People who use their computer for a significant time. Casual gamers. Competitive gamers who want an all in one mouse. It's a good mouse for a lot of use cases, which is why I'm giving it a 5 star review. It's not perfect, but very few products are, and it's strong where it needs to be.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the detailed review of the Logitech G502 X Wired! You highlighted many strengths including its ergonomic design, lightweight build, comfortable feel, great battery life, USB-C charging, wired functionality, high sensitivity, customizable buttons, and Logitech support.

      Your review also mentioned some weaknesses including its large size, Logitech G Hub software shortcomings (unintuitive UI, lack of customizable default DPI/mappings), and missing features like replacement glides and a pinky rest.

      Overall, you seem very happy with the G502 X Wired and find it to be a great mouse for a variety of uses due to its well-rounded feature set!

  • Pros mentioned:
    Comfort, Scroll wheel, Weight

    Rated 5 out of 5 stars

    Solid mouse for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X is a great all-around gaming mouse. It’s really accurate and responsive, which is perfect for gaming or even everyday use. It’s comfortable to hold, even for long periods, and has some cool options like adjustable weights to make it feel just right in your hand. You can customize a bunch of buttons, which is nice if you like shortcuts while gaming. The scroll wheel also lets you switch between smooth scrolling and a clicky feel, depending on what you prefer. Overall, it’s a solid mouse that’s easy to use and great for both gaming and regular use!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G502 X is a great fit for your needs! Your positive feedback about its accuracy, responsiveness, comfort, and customization options is much appreciated. Thank you for sharing your experience.

  • Pros mentioned:
    Buttons, Design, Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X Wired Mouse with its 25k sensor is a premium gaming mouse that excels in precision and comfort. Its 25,000 DPI sensor provides unrivaled accuracy, while its customizable weight system and 11 programmable buttons make it adaptable for various gaming styles. The mouse's ergonomic design ensures comfort during long gaming sessions. Though it comes at a higher price point and is wired, its performance and customization options justify the investment, making it an excellent choice for gamers seeking top-tier peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort, Scroll wheel
    Cons mentioned:
    Rgb

    Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the title says it all the best wired mouse. not too heavy not too light works great with a mouse bungie. very accurate. good quality comfortable. lots of reprogrammable buttons best scroll wheel! great price for the wired model. i am a bit confused on why they didnt include RGB on the wired version aside for weight or something

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Design, Scroll wheel

    Rated 5 out of 5 stars

    Logitech G502 X Wired USB

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X is a wired USB mouse that offers high performance and customization. It has a sleek design, a comfortable grip, and 11 programmable buttons. The mouse also features a dual-mode hyper-fast scroll wheel, a tunable weight system, and a HERO 25K sensor that delivers up to 25,600 DPI. The Logitech G502 X is ideal for gamers and users who have big hands and need a comfortable and responsive mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Scroll wheel
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X wired mouse (white) is excellent as a productivity mouse. Clean looking, comfortable and wire is flexible. I have the side thumb buttons set up as delete, enter and back for easy browsing. Top buttons were left as back and forward. All programmable. The dual-mode hyperfast scroll wheel is the reason I originally purchased this mouse. It's a feature I must have now. Ratchet wheel mice feel very crude after using the hyperfast scrolling. I do not like the G-HUB app. It is overly busy and not simple like other mouse apps. It does the job though. I would have purchased the wireless version but I felt it was way too expensive. Overall I really like this mouse and love using the hyperfast scroll wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great gaming mouse, terrible software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great gaming mouse. Buttons don't stick like my previous Logitech and Corsair gaming mice. Smooth and accurate. But the software is terrible. Not intuitive. I'm not sure why the software engineers decided to make such an awful, overly complicated and convoluted companion piece of software. You need an engineering degree to figure out how to save your mouse settings to the mouse itself vs. running the software on your computer. How difficult is it to put a big save to mouse button on the software?

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 X is a high-performance gaming mouse that offers excellent precision and responsiveness. While the software could be more intuitive, it doesn't detract from the overall quality of the mouse. If you're looking for a reliable and accurate gaming mouse, the G502 X is a great choice.