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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the coffee maker's ease of use, permanent filter, and programmable features. They appreciate the large capacity and fast brewing capabilities. Some customers have concerns about the water reservoir design and spilling when pouring.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 549 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Tea Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced prior Ninja. Like the 14 cup capacity. Use it for tea, not coffe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well priced, was given a discount, salesman very informative and helpful, and friednly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Mixed feelings

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one we had leaked from the spout. After years of use, it gave up the ghost and we exchanged for another. When i opened up the new one, i noticed they changed the pour spout which kept it from leaking. Loved that! Now that weve had it for about a month, it still makes our coffee taste like plastic. I have cleaned it over and over again and cant get the plastic taste out. I wanted to love this, but i will be returning.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Ninja Coffee Maker replacement. We will absolutely share your feedback regarding the taste. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes very good coffee. The permanent filter (so trendy tgese days!) Is not so good--a big heap of coffee grounds resists falling out. I prefer the paper filters as they are easier to clean up and tge used grounds are neatly enclosed for tgeir trip to the compost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a coffee maker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes coffee fine. The lid design on the pot itself is not efficient and leaks.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to provide your feedback for the Ninja - Programmable XL 14-Cup Coffee Maker.
      Something doesn't seem quite right about how your product is performing; we'd like to ensure it's working as it should, so please give our team a call at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Permanent filter, Programmable

    Rated 5 out of 5 stars

    Awesome Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and taste of coffee made with this machine. The larger cup capacity is great for dinner parties. I also love the timer and stay warm functions as well as the fact that it has a reusable filter and I no longer have to buy paper filters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like Twin Peaks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a dang fine cup of coffee. I put the cheapest most god-awful pre-ground stuff in that thing and it tastes like gourmet. Easy to empty the filter basket (don't squeeze it too much or the handle will fall into the compost — ask me how I know!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Had no issues, was delivered in good condition, works well. Only thing that god be a bit better is if the spout/lip on the carafe worked better. When I brew a full pot, the first cup i pour the cofee spills over with a little tip and makes a small mess. But overall, it’s a good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Water reservoir

    Rated 2 out of 5 stars

    Dont let the brand fool you

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lpved my first ninja coffee maker decided to stick with the brand when we bought a new one due to hard water buildup in the old. This Coffee maker was great at first but coffee pot left alot to he desired the design of the pour spout means if you brew a large pot it will run back down the pot when poured abd spill all over counters and floors requires you to pour the coffee a specific angle to keep this from happening and is super frustrating. Recently new issue has popped up where water is draining to quickly from the reservoir and draining out of the back of the coffee maker not happy with it would not buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Donna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee pot. Easy to use, clean and coffee taste perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple Coffee Maker! but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple coffee maker! We just upgraded from an old Ninja. 2 things the coffee pot has metal and cant go in the microwave - bummer for days I need to rewarm it having to pour it in something else. Also the old Ninja water storage was on the side of the machine this one on the back little bit harder to refill water, I find I'm constantly sliding it forward and back. All in all happy with purchase, price and I like the simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    An excellent coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent coffee maker. Quick, efficient, easy to clean and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realy good it's easy to use nice colors cafe maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Modern. Solid, not cheap feeling. Large carafe which i like. heat settings are cool. easy to program. exactly as described. Honestly no complaints, and for the price i love it. Was on sale for 79.99 when i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my coffee maker,I would tell anyone to purchase one

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our coffee maker, its easy to use and to wash

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best coffee maker ,faster easy to use. I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee maker, good features and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    NINJA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Coffee Maker... ☕️ Super easy to use & clean.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well very easy to clean. Very nice looking .

    I would recommend this to a friend