Customer Ratings & Reviews
- Model:
- DCM201
- |
- SKU:
- 6512367
Customer reviews
Rating 4.6 out of 5 stars with 549 reviews
(549 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the coffee maker's ease of use, permanent filter, and programmable features. They appreciate the large capacity and fast brewing capabilities. Some customers have concerns about the water reservoir design and spilling when pouring.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Just ok. My last ninja was better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a ninja before and loved it. Not a fan of this model. Disappointed. The water container although ambidextrous is awkward. The filter goes in 90 degrees compared to other coffee makers. The carafe is not as nice. Finally, I don’t love the 2 serving scoop and still use the on from my old maker. I hope it lasts a while so I can report some positive feedback.
No, I would not recommend this to a friend- Pros mentioned:Programmable
Rated 1 out of 5 stars
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to exchange my older Ninja as it stopped working. That version was no longer available so I ended up with this one. It does have a small footprint, programmable, water temp, and removable reservoir, but the actual pouring of the coffee out of the pot is the clincher for my review. EVERY time the coffee spills out on to the counter. Totally different design for the lid of the pot on this newer one.
No, I would not recommend this to a friend - Cons mentioned:Spills
Rated 2 out of 5 stars
Ninja coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ya it makes cofee but every time you pour a cup it spills all over the counter
No, I would not recommend this to a friend Rated 3 out of 5 stars
Water reserve in wrong place
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have preferred the water reserve to be on the side of the coffee pot. On the side would be mire convenient.
I would recommend this to a friendRated 1 out of 5 stars
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it, 2 days later broke down… I do not recommend this at all. Be careful people.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Rudy,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Ninja coffee maker broke after two days of use. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Got it after my previous died.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, it's easy to wash and put together. I drink a lot of coffee throughout the day. It looks nice; brews well and quickly. Highly recommended.
I would recommend this to a friendRated 2 out of 5 stars
cheaper at the manufacturer's website
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this at Best Buy. It is cheaper at the manufacturer's website.
No, I would not recommend this to a friendRated 1 out of 5 stars
paper thin carafe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loved the coffee, but thin carafe. bottom came off in one piece (at the line of metal ring) within ~2 months.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your comments. We are truly sorry to know about the situation with your Coffee Maker. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you. Kind regards, Ninja Kitchen
Rated 1 out of 5 stars
Carafe Permanentlt stains
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carafe stained after 10 days and will come clean. Called Ninja directly and was told it was normal. Staining after 10 days is normal?
No, I would not recommend this to a friend