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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the coffee maker's ease of use, permanent filter, and programmable features. They appreciate the large capacity and fast brewing capabilities. Some customers have concerns about the water reservoir design and spilling when pouring.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-549 of 549 reviews
  • Rated 3 out of 5 stars

    Just ok. My last ninja was better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a ninja before and loved it. Not a fan of this model. Disappointed. The water container although ambidextrous is awkward. The filter goes in 90 degrees compared to other coffee makers. The carafe is not as nice. Finally, I don’t love the 2 serving scoop and still use the on from my old maker. I hope it lasts a while so I can report some positive feedback.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Programmable

    Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange my older Ninja as it stopped working. That version was no longer available so I ended up with this one. It does have a small footprint, programmable, water temp, and removable reservoir, but the actual pouring of the coffee out of the pot is the clincher for my review. EVERY time the coffee spills out on to the counter. Totally different design for the lid of the pot on this newer one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spills

    Rated 2 out of 5 stars

    Ninja coffee maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya it makes cofee but every time you pour a cup it spills all over the counter

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Water reserve in wrong place

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred the water reserve to be on the side of the coffee pot. On the side would be mire convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, 2 days later broke down… I do not recommend this at all. Be careful people.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Rudy,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Ninja coffee maker broke after two days of use. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Got it after my previous died.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, it's easy to wash and put together. I drink a lot of coffee throughout the day. It looks nice; brews well and quickly. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cheaper at the manufacturer's website

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this at Best Buy. It is cheaper at the manufacturer's website.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    paper thin carafe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the coffee, but thin carafe. bottom came off in one piece (at the line of metal ring) within ~2 months.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there. Thank you for dedicating your time to provide your comments. We are truly sorry to know about the situation with your Coffee Maker. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you. Kind regards, Ninja Kitchen

  • Rated 1 out of 5 stars

    Carafe Permanentlt stains

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carafe stained after 10 days and will come clean. Called Ninja directly and was told it was normal. Staining after 10 days is normal?

    No, I would not recommend this to a friend