Customer Ratings & Reviews
- Model:
- EC9155MB
- SKU:
- 6513287
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the La Specialista Arte EC9155MB Espresso Machine for its user-friendly design, ability to make great espresso, and compact size that fits well in small kitchens. While some find the price a bit high, many agree that it's worth the investment for a quality espresso machine.
This summary was generated by AI based on customer reviews.
Good enough
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a great espresso! Definitely a learning curve if you are a beginner. The milk frother doesn’t work as well as we imagined. We hoped it would start functioning a bit better after a year of use but we were wrong.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Sully, Thank you for your feedback. Reviews like yours are very important to us as we are constantly working to improve our designs and policies. Thank you for being the best part of DeLonghi.
Great machine
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works great, no issues at all so far, get it!
I would recommend this to a friendGood coffee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding machine makes great coffee we enjoy very much
I would recommend this to a friendI am very upset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the cafetera but is damage i return 2 weeks ago for another one but i don’t receive any email that ia arrived to the store. I pay already but I don’t have my cafetera Is nir fair
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
La especialista
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent producto, amazing service , very good price
I would recommend this to a friendgood machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Machine. It sux that bestbuy dropped the price 3 weeks later and refuse to price match
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went back and forth about buying this espresso machine but I am so glad I did
I would recommend this to a friendSteamer issues.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good starter machine. The steamer loses quality after a few months of use and won't fluff up the milk as it did when it was new.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Alex, thank you for sharing your experience with us. We are sorry to hear that you are having some difficulties with your steamer. We would love to look into this matter for you, please feel free to contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard. Thank you.
Great Pulls!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Getting beautiful pulls with this machine once you get the hang of it. I recommend weighing your beans and then grinding them over using the automatic dosing. 18g(double shot) of beans into hopper,grind until its empty. You also are going to want to adjust the temp and how long it pulls. That way you can weigh your pull and stop when its 2 to 2.5x the weight of the beans. I also swapped the portofilter for an open bottom one. Do some research and practice and you will have perfect pulls everytime. Have saved so much money already by using this over a coffee shop. Highly recommended
I would recommend this to a friend- Pros mentioned:Espresso
Excellent entry-level machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking to start your home espresso journey? Look no further. This machine is built very well and pulls an excellent coffee.
I would recommend this to a friend Horrible machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is do not buy this machine and if you do have another machine as back up because the support team stinks and it take another 2-3 weeks to get it back. First the machine would not get out of descale mode. Next the started making a horrible noise and you can not clean the grinder without taking the machine apart. NUMBER ONE REASON NOT TO BUY! Our fault in not checking that part out when buying. Plan on sending this machine in for repairs every 6 months. For $500.00 you should not have these kinds of problems!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello CarolC,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Espresso
Must Have!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, makes perfect espressos and lattes. Saving a lot of money by not going to Starbucks.
I would recommend this to a friend - Pros mentioned:Easy to use
Reasonable price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this expresso Machine totally worth it easy to clean he grinder is great and everything
I would recommend this to a friend Problems with on/off button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great except for the fact that it does not always turn on when selecting the on/off button. I sometimes have to hit it 5 or 6 times before it finally comes on.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Design
Nice machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a learning curve, but makes a nice espresso.I like the look of the machine.
I would recommend this to a friend - Cons mentioned:Cleaning
De'Longhi La Specialista Arte EC91555MB
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's started giving problems trying to clean the machine the second time. Luckly it has two year warranty.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Efrain,
Thank you for your feedback. We are sorry to hear you have been experiencing issues with your La Specialista Arte. We would like an opportunity to correct this issue for you. Please contact us Monday-Friday, from 9am to 8pm at (800)322-3848 and a coffee specialist will be happy to assist you.
Thank you.
Wow! A great express and Americano right out of th
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I decided to splurge as I really wanted a high end Expresso / Americano maker with a built on grinder that allows one to define the grind size you want. This didn’t disappoint and by watching YouTube videos on it, I’ve learned it makes several different coffee types too! Just got to figure out how to use the frothed correctly and learn how to make designs with it too!
I would recommend this to a friendIt was cool for a week.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it only worked a week, then we struggled to figure out if it was us or the machine. Its the machine and I cant even return it and it hasnt even been 30 days.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Need to be a smarty pants
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing on how to put it together it’s vwry
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Great espresso every day!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older espresso machine a few years back and it was not as nice as this one. The build quality is fantastic and I got it on super good sale for Black Friday! Following the starting instructions made it easy for me to know the best way to make espresso and now I have it every day. The built in grinder saves space from needing a separate one.
I would recommend this to a friend