Customer Ratings & Reviews

Well I switched over from a iRobot i3 to this shark man I was hopping this would work definitely DO NOT buy the combo vacuums it’s point less when you constantly have to switch the containers over from the mopping and the vacuum container. I definitely recommend only getting the self cleaning vacuum that part is awesome, but having to switch back-and-forth and empty out the vacuum attachment gets annoying it defeats the purpose of self cleaning and does OK mopping not the greatest. And I’m kind of stuck with this one because my return date was expired by one day and I failed to add the extended warranty was just super busy at work. We’ll see how this will last and for the price I would get separate one for vacuuming and one for mopping, the combo is not practical.

Love the machine, cleans well, app needs a little work, but over would buy again.

The robo vacuum is the best!. We named ours Tony and he’s fa fantastic cleaner. Set him to clean and go to work. When we come home he is all done and charged up ready to go again.

Great product to vacuum your home, would recommend this to everyone.

This product makes life so much easier! Cleans wonderfully! I am completely satisfied with my purchase and even plan to buy my daughter and son in law one for Christmas!

Efficient, reliable and helpful. It cleans without leaving residues.

This product works great! Never dissapoints! Definitely reccomend!

This works very well!! I loved it, helped keep the home clean.

It works great, especially the mop up feature. The app is great you can identify every room, clean certain areas from your phone or tablet.

I've used this amazing product for the last month and a half. This robot vacuum has given me so much peace of mind and I'm constantly impressed by how well it works. The app is very easy to use, maps out your house very accurately, and does way better than my manual labored vacuuming and mopping. It allow you to mark carpeted areas so the mopping feature doesn't mop on the carpet. I've recommend this product to so many friends and family members of mine and they all share the exact same opinion. Must buy, it'll change your life and give you a lot of time to do other things in the house. I got this product as a total tech deal and it was an amazing buy!

this has made my life so much easier. It cleans the whole house and uses a pattern, unlike the random go-everywhere with the Rumba

I replaces my irobot with this because the parts of Irobot is always needing to be replaced cuz it wears out easily. So I said, it will be good to try a new brand since I love Ninja I will try their robot vacuums. I bought this last year and been giving it a chance and been trying to convince myself that it will get better. Now that I put a rug in my living room, it doesn't pick up the dog hair at all! I have been having issue with the hard floors as well because it doesn't really clean the floor and it is so dumb that the wheels keep on getting stuck somewhere! I never had any problems like this with my irobot before, but this is worse. I cannot even return it because it is past 90days!. I bought for around $700 I believe and now I don't even use the mop as well because it doesn't really clean the floor, it will just look wet but when gets dried it didn't clean the floor. I am so frustrated with this robot, I have a video of it vacuuming on the rug and not even picking up the dog hair. I have three dogs and this is why I cannot afford to lose a robot vacuum. Now I am stuck with this, or I have to spend more money to get a different brand!

Shark products are very good quality. Very easy to set up and use. Have not use the mopping part yet. But im sure it will work well

I bought this for a Christmas present for my daughter and she absolutely loves it. She's using it now as we speak.

I love this vacuum and mop. I can get the job done in one pass. It's also quiet. Easy to operate. Can't say enough about this.

Was hesitant to spend the money on a robotic vacuum but am so glad that we did. Have been a Shark Vacuum owner for years so I chose to go with the Shark Matrix Plus 2in1. It is great! With a shedding dog in the house it does the job on both carpet and laminate flooring. Love that it can also mop the floor - a lot easier than doing it with a mop and pail!!

Superior in clean up navigation and debris storage It is something we were looking for to help keep our floors clean having three dogs and a cat.

Easy setup works great it’s better than the robot version

We installed wooden floors and have been using the sweeper since. Wife loves it which means i love it. Havent used the mop part yet. No manual to tell us how.

Amazing! Easy to use. They could launch an item that didn't require manually changing the vacuum cleaner and mop.