Customer Ratings & Reviews

LOVE IT! Very efficient. Little sweeper brush grabs and pulls in stuff from corners. Remembers mapped out grid of rooms. Gentle on walls/furniture.

Bought the Robot Vacuum & mop to use in our home. The vacuum portion is the part we have used. Getting ready to use the mop portion. Works really well!

I was hesistant but totally love this device. Have not tried the mop option yet but vacuum part works great.

best robot I've had so far. Shark is one of my favorite companies and this upgrade has worked perfectly

It's excellent, it saves me time and keeps my house clean..

So far so good! Haven’t use the mopping function yet. But it vacuums every morning at 8. Love it!

So Ive had this robot for a couple weeks now and its already made so much of a difference! We have many pets, and it gets challenging to have a clean space. This robot picks up cat litter and pet hair from my cats and my fluffy dog. Also picks up other dirt and debris. Works great in our hardwood floors, and also cleans rugs very well. Definitely worth the investment!

Overall rating: would not recommend to a friend. Let's start with the vacuum function. We have animals that shed, as well as tiny humans. This vacuum is great for picking up regular floor debris, however, for picking up anything beyond the size of a grain of rice, forget about it. Beads will clatter in the roller for minutes until it gives up and spits it out. Animal hair clogs up the roller and the passage to the bin. Human hair winds itself upon the roller despite its "tangle free" design, rendering the roller useless. Floor edges are left untouched, as if debris is pushed from the middle of the room to the edges and now it's "clean". Now, the mop attachment. Total lifesaver for maintenance mopping. No, it will not scrub your floors to pristine condition, break out your OCedar for that. The robot itself. If you have transition pieces that separate your rooms, the robot will get stuck. Robot has gotten lost in a 2000sqft home, i.e. sent to one room and started moving to complete opposite end of the home. Self-empty base sounds like a jet engine taking off inside your house, only for a clump of hair to be lodged in the pathetically tiny passage from robot canister to base. For something that is intended to make your life easier, it sure does require much more maintenance that using a conventional vacuum and mop. If you're hoping this will aid your household chores, it won't. TL;DR, good in theory, poor in execution, don't buy

Excellent vaccum and mop to maintain hair. I have a corgi and she constantly sheds this has allowed me to not have to vaccum and mop everyday

Super Shark! So far doing great with everything! Happy with the purchase. AND BY THE WAY, BEST BUY MATCHED A COMPETITOR AND WE SAVED HUNDREDS!!!

I absolutely LOVE this robot, in fact, I love it so much I went back and got another one!

It helps me to clean the house in every corner. It facilitated my housekeeping duties after I got back from work.

Clean Latifa keeps our house in shape. The mapping is a little difficult but it’s awesome.

it's an excellent appliance very useful and made our life easier

works great .. my wife absolutely loves it .. i recommend

This thing picks up all my dogs hair a lot easier than sweeping the floor and the mop is great for the little stuff

Best product in the house! Helps me from not worrying to clean up at times.

Great vacuum and mop combo. My only complaint is that it seems to leave streaks after mopping, but i switched out the cleaner that comes with it with some hot water and vinegar and it works great!

We have 3 very furry dogs and this vacuum eliminates dog hair! Very happy with my purchase!

I am enjoying. Customer service was great as always at the Wilson, NC Best Buy.