Customer Ratings & Reviews

This product is amazing 2 in 1 deal and picks up so much! Home mapping is phenomenal

Good product, would like better software and another bristle for side brush though. Needs live map tracking

It is truly an amazing, simple product that does exactly what advertised

Great purchase. Great shipping timing. Very satisfied with the seller's advice

Works like it is supposed to. The first one did not work at all, did a return and got one that works.

Awesome !! Has helped tremendously with sweeping up hair from the dogs

All works well cleans my floors great with no issues

Good product i like because cleen is to much easy to me

This was a gift for my daughter. So far she loves it! She lives in Kansas City so I haven’t seen it in action yet! They named it CLEAN LATIFA!

It has been years since we invested in floor cleaning robots. We purchased one of the first, if not the original iRobot Roomba and floor mop when they came out many, many years ago. They worked great for a year until the batteries needed replaced and they were over $100 for just the batteries. This was years before Lithium ion batteries were in use in these types of devices. While in Best Buy a week ago, my wife said she would like to try one again so we purchased this model of Shark robot. After a week, we returned it for the iRobot j7+ and it was a great trade, so far. To hear the details of why we chose this route, please read on... Shark Pros: - Fairly quiet for a vacuum - Battery life was fair, not horrible. We have 1,700 square feet and the Shark would dump 4 times total and have to fully charge once during the cleaning of the entire area. - Self emptying worked well and it was easy to dump the canister. - Price was reasonable when compared to iRobot as the Shark would even mop if you wanted it to. - Mopping worked ok. Wasn't like mopping by hand, but it did a good job of picking up paw prints from the dogs on the tile floor. Shark Cons: - As some have stated in reviews, and the reason we returned it, was the mapping was absolutely horrible. You would set no-go zones and the Shark robot would absolutely not care that they were set, and go wherever it liked. Really annoying with Christmas tree, etc. - App is not what it could be - Firmware is not self updating. To update the firmware on the Shark Robot to see if it would fix our problem, we would have had to call Shark, have them troubleshoot, and roll the firmware out manually. This is the only electronics that I've ever seen where the firmware is not self updating. This leads me to believe that Shark is either nervous about their new firmware breaking/bricking devices, or their software development is not great, which I tend to believe due to the poor functionality of the no-go zones for the Shark. If we had purchased the cheapest Shark model, I would expect no-go zones to be buggy or non-existent, but not in one of the nicer models. - To mop, you must change out some components. Ideally this would all be built into the unit so nothing needs to be changed for the robot to mop. - 1 year warranty compared to 2 year on the iRobot j7+ We replaced it with the iRobot j7+ and after just 24 hours, here is why we like it better than the Shark: Pros: - Canister emptying works just fine - Due to the more advanced hardware on the iRobot, its obstacle avoidance is leaps and bounds better than Shark. We don't even need to set up no-go zones. The iRobot sees/senses an obstacle and simply goes around it. It started into our Christmas tree skirt, and immediately turned itself around and left that area. - Suction seems stronger, but it does make a bit more noise than the Shark. - The iRobot empties 4 times and recharges once fully doing the entire 1,700 square feet, so very similar to Shark there. - iRobot vacuum will supposedly send pictures or alerts when it detects an obstacle that wasn't there prior, to ask if it should be avoided or not. - 2 year warranty iRobot Cons: - A bit noisier than the Shark, but I assume more powerful so not really a con. - More expensive than the Shark - No mopping capability on this model, and didn't want to spend another $300-400 for that capability in the iRobot as it really wasn't that important to us anyway.

Works great just a lil high on the price.. but definitely recommend it

The unit instructions SUCK. Setup of vacuum areas is relatively easy but setting up the mopping area is confusing as heck. I followed instructions to the letter and it still violated the carpet restrictions every time. Also, I have a lot of hardwood floors that I don’t want to use there cleaner on and it will not cross a no go zone to to mop the go zone. My biggest concern is that the mopping program will not restrict itself to its own programing.

I love this mop vac. And it cleans so well I’m impressed how it mapped out my home. I had to return the first one purchased it wasn’t releasing cleaning solution. Second one works like. Charm best investment always have clean floors.

I was happy when I got it but few days later everything change because my ceramic floor now is dull, opaque after mopping everyday , and now I don't know what to do to see it shining again.

Shark has hit a grand slam with this one! Easy to set up with thr app and runs and cleans great! Highly Recommended!