Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $479.99

Customer reviews

Rating 4.7 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Stratos Upright Vacuum's powerful suction and ease of use, highlighting its effectiveness in removing hair and pet fur, as well as its odor-neutralizing capabilities. However, some find the vacuum heavy and noisy. While many appreciate its performance, a few customers feel the price is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 835 reviews
  • Rated 5 out of 5 stars

    All in one cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all in one vacuum cleaner. Our family has never been disappointed in the performance of this machine

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good for removing pet hair I recommend this vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    New Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is lightweight but very powerful and feels well constructed. Seems to do well with pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    THE BEST!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Shark Duo Vertex and loved it but this one??? WOW! Im extremely impressed with the upgrade. We have a lot of shedding in our house so a great vaccuum is a must. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum, very strong suction !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile, lightweight, and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Just Getting Used to It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in every respect. I object to and don’t use the odor neutralizer, so I don’t know if that is a problem. Plenty of power and especially like the attachment with a small roller like the main sweeper that I use for stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Out with the old and in with the new.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old 10yr old shark finally died and we replaced it with the new Stratos and it’s very improved over the old one. The suction is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but concerned...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the vacuum arrived I immediately assembled and got to vacuuming. Our house wasn't dirty, but I still wanted to try it out. After 2 minutes of run time, the vacuum shut down. I couldn't get it to start again, so I let it sit for an hour. An hour later it turned on again. I haven't had any problems since, but I am concerned about why a new vacuum overheated after 2 minutes of use. I sure hope this isn't a sign of later problems. Otherwise, seems to be a great vacuum. It does a great job of getting little crumbs and bigger pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slightly confused

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dyson for 10 years a decided to change it up a bit, really impressed, and at the same time disappointed, ya see about the same time I bought this one, a advertisement thru shark, offered the same vacuum plus the steam cleaner and one attachment , o well my loss, I did have a question about the the placement of the attachments it doesn’t show where they go during storage. Two spots 3 attachments hummm

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Reduced suction after 2.5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently lost suction power, maybe 30-50% as an estimate. I regularly maintenance it, cleaning all the filters and replacing as necessary. There are no clogs or blocking debris. One day while using it I noticed that it was much quieter than usual and wasn’t picking up very much. Eventually replaced with another brand that includes a light to see whats on the floor and I was disgusted with the amount of pet hair and dust that was on the floor. It looked like it had not been cleaned in years and I vacuum every other day. After replacing this vacuum with another brand my allergies have started to settle significantly. I put too much faith in this vacuum and regret buying it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We appreciate your feedback and the time you took to write a review. We're truly sorry for the issues you've encountered with your Shark Stratos. Your insights are important, and we will share them with our teams to prevent future occurrences. For assistance and to discuss your options, please call us at 1-855-427-5127, and we will gladly assist.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Stratos Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the non brush brushroll. Very powerful vacuum with large dust bin

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacum ever .this is my 3rd one. All still working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing this vacuum and I could not be happier. So far I love everything about my new Shark. My daughter and I have really long hair so I love the self-cleaning brush roll. I also love the attachment for pet hair on furniture, we have a cat so it was a huge selling point. I had a Dyson for 12 years prior but I'm happy I decided on the change to a shark.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given this vacuum a 4.7 but didn't have that option. Has tons of pickup power and cleaned an unbelievable amount of hair out of the rugs. My complaints are that the hose is too short in order to clean high or out of reach places and it is bulky and difficult to move. But the power is amazing and I would probably buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Money well spent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the money. Have a black lad and she sheds this vacuum picks up the fur with ease

    I would recommend this to a friend
  • Pros mentioned:
    Odor neutralizer

    Rated 5 out of 5 stars

    vacuumizer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One very nice vacuum, does everything that's advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Well worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so sad to replace our old shark but we LOVE this thing! The pet hair tool is great for the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Really like this vacuum!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this vacuum! I had a dyson prior and this works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Runs quiet, amazing what this vacuum picks up! It was easy to put together.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    Not my favorite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power switch on handle didn’t work so I ultimately returned this, but it was also heavy, extremely loud, and awkward.

    No, I would not recommend this to a friend