Customer Ratings & Reviews
- Model:
- XPIOX3BCBT
- SKU:
- 6521317
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Opal 2.0 ice maker's nugget ice, ease of use, and quiet operation. They appreciate the convenience of having fresh, chewable ice on demand and find the machine simple to maintain. However, some customers express concerns about its durability and price, with a few reporting issues with the machine breaking down after a short period of use.
This summary was generated by AI based on customer reviews.
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is amazing. Does exactly as advertised and makes lots of ice fast.
I would recommend this to a friend- Pros mentioned:Nugget ice
Fantastic Ice Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Ice Maker. Fast production of ice that works well in drinks. Fits under our counters perfectly and makes little noise.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are liking your new icemaker and that it fits perfectly in your space! We hope you continue to enjoy it for many, many years to come. If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Cons mentioned:Defective
Very bad product good concept
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. I have gone through at least seven of these machines. When the first one broke they send me a refurb. After that they said they were going to send me new ones which were not the case. Each machine would last maybe a week or two without screaming like a banshee. Some right out of the box would start making noise do not buy this product. The last machine I put in a box put on my front porch and try to have them pick it up because I was tired of driving to the UPS place and doing it myself
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We hate to hear that you're not having the best experience with your Opal ice maker. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. This is not a normal occurrence, and we hope you allow us to work hard to earn your trust again in the future. Kind regards. -Don@GEAppliances
Ice machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it -I eat ice all of the time now! Best purchase I have ever made.
I would recommend this to a friendBrand response from GE Answers
Posted .We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know you will continue to be impressed with it.
Better than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine. I bought it because my wife wanted it. I didn’t know how much I would enjoy it myself.
I would recommend this to a friendGE Ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Need to be sure to clean regularly as directed
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad to hear your Opal is working well for you! We do recommend cleaning regularly to help maintain the unit, and if it might be helpful we have cleaning instructions starting on page 7 of the manual. If you’d like to view the manual, you can do so by looking up the model number on our GE Appliances website and going to the product page.
The ultimate hospital ice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of going to sonic for a bag why not have the machine right in your home ! I absolutely love it
I would recommend this to a friendAfter 3 years of constant problems...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I reeeaaally wanted to love this ice maker. After 3 years of buying TWO units back to back (first unit broke) I just can't recommend this unit. Constantly trouble shooting, weird grinding noises, not making ice, unit overheating, constantly cleanings, etc. It's just not worth the headache anymore. Moving on to a different brand!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear that you are experiencing trouble with your unit. Please know this is not the quality we would normally expect from our appliances. If you still have your Opal unit and have not returned it please send us a PM/DM on any of our social media pages and reference this review, we would like to look into this further.
Worst Ice Maker Ever Made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opal\GE ice maker is once of the works made products. Even with regular cleaning it will break in less than a year. Dont buy this crap
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback, as it helps us continue to improve our products. Your experience is important to us, and we’ll be sure to share your input with our team. Lauren@GEAppliances
started squealing loudly after about a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before it started making a horrific squealing noise it was amazing. about a year or so of use, it squeals horribly. i have tried multiple cleanings and i have to take it apart to try to fix it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend cleaning and removing mineral deposits in your unit, as described on pages 7-9 of the Owner’s Manual. The Owner’s Manual can be viewed on the Best Buy product page, under the Features tab. If the issue persists, please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
No parts or shop available when it breaks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have replacement parts that you can purchase.does not have a shop it can be fixed at.only solution if it breaks after warranty period is to buy another one just to be in the same situation.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would be happy to look into this further for you. Could you please send us a PM/DM on any of our social media pages with the model and serial number and some more details about what happening with the unit?