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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 939 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 939 reviews
  • Rated 5 out of 5 stars

    vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. My last shark lasted 15 years and only replaced because of the new vacuum features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nevwr had a vaccum like this one it pi ks up so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the equipment, it is of very good quality and is very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacuum wife love it. pick up great and moves very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new vacuum. Works great for pets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new vacuum. So much better than our old hoover.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a favorite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for this vacuum cleaner. It has two settings: floor and carpet. I have thick carpet in one part of my home. This vacuum cleaner is hard to push on that carpet. I don't use it on the floor. It works well on normal grade carpet. I can't get those professional lines though. Also, it's not as smooth as my previous vacuum cleaner. It doesn't maneuver well.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one lasted forever, that is why I bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly reachers around the house plugged in one spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum out there. Would buy again without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new vaccuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this device for a little while it is an obvious joy. I believe that t should last a good time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccuummmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vry nc byjvvnnjgff like like lokenhnbbvvvvvvvvvvvvb

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Downgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this model was an upgraded version of the ZU62, but aside from adding a cord holder near the handle (which doesn’t work well), I don’t see any improvements. The odor neutralizer was especially disappointing—it not only failed to impress but actually gave me a headache. When I contacted Shark, they said there were no alternative options and simply advised me to remove it. That left me without one of the main selling features I bought the vacuum for. On top of that, the vacuum feels like it’s made with cheaper materials, and the accessory was so poorly designed that I ended up having to reorder it. Overall, this upgrade feels like a downgrade.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review!
      We’re truly disappointed to hear about your experience with this model. It’s frustrating when an upgrade doesn’t deliver the improvements you were expecting especially when key features like the odor neutralizer not only fall short but cause discomfort. We understand how disappointing it must have been to be advised to remove a feature you specifically purchased the vacuum for. We also appreciate your feedback regarding the build quality and accessory design. Your insights are incredibly valuable and help us identify areas for improvement.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. I love that hair doesn’t get clogged in the bristles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome vacuum cleaner! I love how it swivels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home's with pet hair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with pet hair on both carpet and hard wood flooring

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of sucking up dirt, hair and grim. Just a bit heavier than my last shark vacuum. Does the job though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up a lot more than my old vacuum had to empty twice when I was finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for the home, does not take up much space and is economical. recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definetly worth a buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum, love the attachments, the carpet scent works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would recommend this vacuum to everyone.

    I would recommend this to a friend