Customer Ratings & Reviews

Computer is working well and geek squad was wonderful

We had to replace our old all in one computer. Not being especially tech savvy using fairly basic programs for email, internet search/shopping and news, Best Buy recommended this system. As Total Tech Members, we had Geek Squad transfer our data and complete set-up. It’s so much faster than our old computer. The monitor imagery is very clear and sharp. The set up process was very smooth

Brought this to replace another AIO PC that was just getting too slow. Specs are good and performance is solid, but that is not the best part. The best part is only having 1 cable coming out of the PC directly into the power outlet. NO MORE CLUTTER.

I was very impressed with Best Buy’s sales and service of this new Desktop, and a special thanks to the attention and extra assistance of “Hans” and “Bob” from the Geek squad who set up my programs and answered all of my questions.

I have had multiple challenges with this device. Which has led to ~2 hours of virtual Geek Squad support. Keyboard stops working intermittently usually at start up or idle. Would happen at least once daily. Tech support says it was part of the Windows 11 update from a month ago. Thankfully, that has not continued since Tech support ~ 2 days ago. Screen blinks black intermittently. This has continued even after Tech Support. Computer has shut down by itself 3 times in the 2 weeks that I have had it. I DO have it running on a surge protector with backup-battery, which did keep me connected with a power outage. So these self shutdowns are not apparently do to external power problems. This computer seems to run more slowly than my last computer which was not as powerful and did not have as much memory. I still get the running/waiting circle quite often, even since Tech support.

The advice that I got to buy this particular computer was spot on. Works as advertised. Very fast, large monitor. You need a big desk for it.

Works well for my usage and easy to operate most of the time

I love this computer! It doesn't take up too much room, buat it has a nice sized screen. I also like this style that does not rquire a separate CPU.

It is sleek, easy on the eye, easy to use , if I was not a member of geek squad I would of mot bought any of my computer needs.

Good quality and good experience pc is very good and very easy to use

This was an open box purchase, and it was a great deal for the options and performance this computer has. Only issue was because it was open box, it came with a keyboard, but did not come with a mouse so I'm having to use my old ones, which is kind of a bummer. But great deal nonetheless.

The HP 27' Touch - Screen ALL -in-One with Adjustable Height 16GB memory -1TB SSD was a fantastic buy replacing my 2011 27' Mac but after getting it home being a senior citizen it was difficult for me to learn and after my backup was done from my Mac nothing was in ordered for me to understand to get what I needed to do besides mail! Get review as for durability of life but sorry for the returned and purchased another MAC

Good graphics and was easy to set up. Does not take up a lit of space.

A lot of computing power for the money. Can't complain about that.

HP never disappoints. This is very nice, big screen and fast. Have HP for all our office equipment but this is our favorite so far.

Love the non-bulk of a tower and monitor. The All-in-One is the way to go. Could've saved $149.00 though because I already had the WORD app through my google account and wasn't told I could just use that.

Easy to set up and use. Very quick without lagging, Love the larger screen size for those of us who need it. All around this is excellent and user friendly.

The HP 27-inch All-in-One Desktop takes caring for the planet to the next level while also packed with everything to take on your day. Your home base for getting everything done.

Love this computer ! Fast and very sharp look . Bought it as a gift and the price point was affordable and couldn’t be happier

Our previous HP died. Very happy with this computer. Fast, bright sharp display. Setup was fast and easy. I was especially impressed with the Best Buy sales agent. I asked about ryzen vs intel besides $$$. She gave me the pluses of ryzen instead of steering me to the pricier intel. I am very happy with this purchase and would recommend.