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Customer Ratings & Reviews

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$909.99
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Comp. Value: $1,129.99

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers enjoy the overall performance, large screen size, and ease of use of the 27" Touch-Screen All-in-One. Many appreciate its speed and sleek design. However, some customers have noted concerns about connectivity, non-functional USB ports, stand stability, and startup time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,531 reviews
  • Rated 2 out of 5 stars

    Lemon Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor goes dark off and on while I am using the computer. It has been doing this since I purchased the computer. Also, the mouse freezes all the time. I need to turn it off and on constantly to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Biggest thing is switching from a desktop to all in one there are some differences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Sure Yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good purchase. Need more time to truly evaluate. One problem so far pertains to computer not responding after sitting idle for more than 30 minutes. You have push the on button off and on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Picture is clear and has saved so much space on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryzen 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than my old one. You can always count on HP products, and the AMD Ryzen is fabulous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "Best Buy has best Products"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Machine is great. Unfortunately, it was cracked during shipment. I returned it and was issued full refunds. "Best Buy" generally has best products. This was my first time to encounter this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with what I've learned so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning this computer, I'm trying to find tutorials for different apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Ehh?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well, screen is decent, keyboard would not work out of the box and no way to pair/reset it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was just what I need. All the service and assistance I requested or needed was top notch. It was easy to build a trusting relationship, I will continue to enjoy shopping at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer goes to sleep, but mouse nor keyboard will wake it up. Must shutdown and turn back on. Ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived on time and setup went smoothly. Have always received professional help with purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP needs to supply better keyboards with these systems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all impressed. This computer is slower than my 2014 HP model. I upgrades due to Windows11 compatibility and wish I would have chosen something different. I would not recommend this computer unless you are VERY patient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Gives you great instructions on how to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy honors there name

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you guys are the best. in this business thankyou..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee to customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were very helpful and helped greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very first computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first home computer, and it's Perfect for what I need, work and personal. Now to just learn how to use it.... Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 27" Touch-Screen All-in-One

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black, great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size and picture quality is great. Easy set up. Mouse and keyboard that comes with it are nice! Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP desktops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, made my purchase quick and easy. I have always been happy with my hp pc's. They last.

    I would recommend this to a friend