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Customer reviews

Rating 4.7 out of 5 stars with 278 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Inspiron 2-in-1 16" Touch Screen Laptop positively for its exceptional screen quality, reasonable price, user-friendly interface, and extended battery life. They appreciate the assistance provided by the store's staff in selecting the right laptop for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 278 reviews
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing. Look perfect for me to use. I like the size of the screen and viewing angle is super. Good battery life. I mostly liked the touch and 360 degrees rotate. The speakers are blowing like a home theater. Very good sound quality. Overall the performance is very good. The product satisfied me a lot and It is easy to buy the product from the best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Reliable Work Companion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 2-in-1 16" is a solid everyday laptop for my work as a graphic designer, UX designer, and copywriter. The large touchscreen is great for reviewing designs, and the 2-in-1 mode adds flexibility. The keyboard is comfortable, and the battery lasts long enough for a work session. It’s not the fastest, especially with heavy design files, but for writing, browsing, and light design work, it gets the job done. 4/5.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for school, video/pics and chilling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen quality, speed and ease of use. The laptop has been more than i expexted. The covenience of multitasking on Windows 11 is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Love the large touchscreen, especially in tablet mode.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall laptop is good, only missing thing is 16 GB Ram

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new and faster laptop for college purposes. I chose this one because it had good reviews, great processing speeds and the right amount of memory for my needs. I turned it on and the screen was really clear. I imagine my zoom classes will be a new experience. I loved the fingerprint login option too. It’s thin and lightweight. Beautifully streamlined. So far, I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Inspiron 16 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Inspiron with upgrades that not eben Dell would match. Best Buy has great prices. The computer is super solid and a steal at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Audio

    Rated 4 out of 5 stars

    Dell - Inspiron 16.0" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Dell Inspiron 16.0" laptop from Best Buy, and overall, I am very pleased with my purchase. Here's a detailed review of my experience: - Customer Service: I had a few questions before making the purchase, so I reached out to Best Buy's customer service via chat. They were responsive and knowledgeable, providing clear and helpful answers. - Packaging: The Dell Inspiron was well-packaged, with protective materials ensuring no damage during transit. Unboxing it was a delightful experience. - Design: The laptop's design is sleek and modern. It has a premium feel with its aluminum chassis and edge-to-edge display. - Initial Setup: Setting up the laptop was quick and easy. Windows 11 guided me through the initial setup process without any hiccups. - Processor and RAM: The Inspiron is equipped with the latest Intel Core i5 processor and 8GB of RAM. It handles multitasking with ease, from running multiple applications simultaneously to streaming 4K videos without any lag. - Storage: The 512GB SSD provides ample storage space and ensures fast boot and load times. - Display: The 16.0-inch FHD+ display is stunning, with vibrant colors and sharp details. It's perfect for both work and entertainment. - Battery Life: The battery life is impressive, lasting around 10 hours on a single charge with moderate use. However, heavy usage, such as gaming or video editing, reduces the battery life to about 6-7 hours. - Keyboard and Touchpad: The keyboard is comfortable to type on, with good key travel and spacing. The touchpad is responsive and accurate, although I occasionally experienced slight delays with multi-touch gestures. - Audio: The speakers provide clear and crisp sound, though they lack some bass. For an optimal audio experience, I recommend using external speakers or headphones. Value for Money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent been using it long. I love the screen size & that it turns on as you open it. Battery life seems pretty good I've only had to charge it once so far (8 hrs of sporadic work). Huge con (my fault if its listed in the description)-RAM is built into the motherboard so 8gb is what you got. Memory is upgradable

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen

    Rated 5 out of 5 stars

    Impressive machine for an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly impressed with this machine. It encompasses economy and efficiency in one machine. I have the power needed to multitask as well as the ability to create and store everything I need to maintain productivity and proficiency in my work and school functions. The 17” screen is glamorous and crisp without being a memory drain. Mid range video and processor have been successful in keeping this machine affordable and effective all at once. I have no complaints!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online purchase experience was great. I had tried to get guidance in store prior to the purchase but it was not forthcoming. I got the info I needed online and made the purchase there. The pickup experience was fast fluid and seamless. This flowed into set up which was expertly handled. The machine has been performing well exceeding expectations for speed battery life and display.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this laptop as a replacement for my old dell that got stolen. it works fantastic, has great storage and is fast. 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games and watching movies as the screen resolution and speed of the computer if very efficient. The battery life is very good. Charges fine and last for a good amount of time. Love the fact that you can create and edit content on the device. It is great for high school students, college students and also teachers. I would however have liked a bit more internal storage as i will have to constantly delete things to make space for new content consistently. Love the touch screen feature but hate the fact that the divice does not fold over all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    My Dell laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know if I would love it when I bought it because I had never owned a dell computer before. The price was good and it checked all the boxes for me. I really like the touch screen, it makes it so easy, almost like using me phone! It's not too big for my small spaces but big enough to do everything I need. Plenty of memory and battery power. I would definately buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    The cost is justified considering.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Balanced Dell Laptop Experience I recently acquired a Dell laptop, and while it fell short of the representative's performance promises, it has become a reliable daily companion. The laptop doesn't quite match the representative's enthusiastic claims, but it performs well for everyday tasks. It's a step up from my previous devices, where it truly shines are in the graphics department. The display is vibrant, enhancing activities like streaming and casual gaming. For day-to-day use, the laptop holds its own. It smoothly handles multitasking and runs applications efficiently. Kudos to the representative for their exceptional assistance. Their knowledge and patience significantly enhanced the overall buying experience. The laptop's cost is justified considering its overall package. While not a powerhouse, the features balance well with the price. Despite the initial performance discrepancy, I'm inclined to consider Dell for future purchases. The positive overall experience and reliable performance outweigh the minor setback. The laptop may not be a performance giant, but it offers a dependable experience with impressive graphics. If you're seeking a balanced device with good customer service, Dell is worth considering for your next purchase. I certainly plan to return.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works good. It’s not slow and the battery lasts awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Nifty Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after taking the little quiz on finding what laptop a customer should buy. It works great for the applications I use. Nice size screen and good sound. Better battery life than my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Very happy with Dell Inspiron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop purchase, had to replace my old desktop. Pretty easy to get used to. The geeks were very helpful in helping me choose a good product and in helping me set up my new computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Excellent features for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, this laptop is excellent. It is fast and efficient, and with its discounted price, the features are more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I used to have an HP Chromebook and this does not even compare. Super fast and with the 16 in screen, I could never see an 11 in screen the same again.

    I would recommend this to a friend