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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 884 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the NeverChange Air Purifier MAX, particularly its impact on air quality and its minimal noise level. The long filter life is a significant advantage, and users appreciate its overall performance and odor removal capabilities. Its ease of use and effective coverage area further contribute to customer satisfaction, with some also praising the responsive auto mode and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 884 reviews
  • Rated 5 out of 5 stars

    pure air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. good value for the price. Would recommend It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly on tge nousy side but very efficient. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Odor removal

    Rated 3 out of 5 stars

    Was too hopeful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't remove marijuana smoke from neighbors. Great for cooking tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharks Air Purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Air Purifier has helped to make my home so much better for me and my family.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air purifier. Made a difference in my house. Wake up and don’t have allergies!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Newest Shark air purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly pleased with product, but I had to return, due to the oder. Let it run for several days but we could not take the strange oder

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Shark NeverChange Air Purifier Max. We're glad to hear you were mostly pleased with the product's performance, though we’re sorry the odor you encountered made continued use difficult even after extended runtime.

      Your feedback is appreciated and will be shared with our product team as we continue to evaluate user experience and performance. If you’d like to speak with us further or need help selecting an alternative that better suits your environment, feel free to contact us at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine it do the job it work great in the house it help my sinus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one was not delivered so I was issued a replacement. Love it so far. However I don’t believe it’s really helping to eliminate orders like the cartridge says

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done quickly. One of the best purchases)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works well. I will buy a third for other rooms.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me sleep at night no more stuffy nose clean fresh air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sensitive with powerful fan. Fully recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Purifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I have aquariums and with this running my PH has went up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Well built. Works great cleaning the air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter almost immediately detects smoke so its pretty impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allergies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful. It has helped so much with my sons allergies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Happy with the purchase. Recommended for large rooms

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in January but it is now not working properly. The filters have all been cleaned. The reset button was used but it continues to flash a blue light when it was solid at 100%. Then it goes white with spinning symbols. The fan ramps up then immediately down. This is ridiculous for the amount of money it cost. I am very disappointed because of my severe asthma I rely on an air purifier.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      This isn’t the experience we want our customers with your NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    light weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. I just started using it. I like that it is very light to move from one room to another.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Filter life, Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A product that’s too smart?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll save you some time off the bat and let you know that this is a great, easy to use product. Out of the box, nothing really to note here as the packing isn’t necessarily eye popping. If anything, it’s very busy and reminds me of an “as seen on TV ad”. Not a bas thing at all, there’s just no fancy packaging here. The first step when you take the machine out is to open it, unwrap the hepa filter, and re-insert it. Very simple and I get maybe WHY they don’t want to ship these with the filter unwrapped but I almost imagine most people would prefer it already to be done. Either way, not docking them for that. From there, you’ll also install the deodorizer through the top, plug it in and you’re all set. Done. That’s it. Basically one minute from out of the box and you’re on your way to clean air. The design is sleek and modern. The instructions are bleak as they’re hardly even needed but mostly tap you in to their website with some YouTube videos on using your filter. So far, I’ve had mine running 24/7, it’s real quiet when on low so I don’t mind. That said, I’m not sure if you’re SUPPOSED to have it on constantly as they YouTube videos kind of hint at only using it part time, but never outright say if it’s a good or bad thing. There’s a neat display in the front that’s bold, color coded, and obvious that indicates what the quality of the air in your home is. If it detects poor air, it filters it back up to 100% (or closest too). You can turn the display from bright to dim to off, I’ve kept mine at the dim setting and been pleased that it’s readable but not distracting. There’s an on/off digital button on top, a fan button that has five speeds or an auto feature, a separate deodorizer with a dial on how strong you want it, and a button for if you want to run for 1 or 8 hours. While I’m VERY glad this isn’t yet another device with an accompanied app, I almost wish it had one so I could not only control this from a distance but have more than two options on what time I want it to run for. All said, it seems like a very smart device as we have a new puppy who has so far had two accidents with the device running. It’s almost a blessing and a curse as it does such a good job filtering air and odors that you don’t know when she makes a mess but guests think the house still smells brand new. We’ve largely left the fan on auto and it mostly sits at level one in case something is making a stink. Such as… I fried bacon the other morning and you’d hardly know if you walked around the house because within minutes of that pig fat boiling up, the fan was on high whisking those odors away. Do note that the fan on high is relatively loud all things considered. It’s a fan, not a jet engine but you’ll know when it’s on high vs low. My only major gripe and concern is that it seems to be based more off air purity than air quality. Meaning that we ran an essential oil diffuser in the other room and the purifier immediately indicated we had poor air, sucked all the fragranced air up and “deodorized” the room. Lesson learned and I understand why that happened but it’s just frustrating that if you ever want your house to smell nicer/different than the baseline, you’ll have to turn this device off. Besides that though, it’s sleek, modern, quiet, smart and I highly recommend it.

    I would recommend this to a friend