Customer Ratings & Reviews
- Model:
- IW1111
- |
- SKU:
- 6549766
Customer reviews
Rating 4.4 out of 5 stars with 225 reviews
(225 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the lightweight design, strong suction, and ease of use as significant advantages of the Detect Pro Cordless Stick Vacuum. Many appreciate its effective cleaning on carpets and other floor types, along with its powerful performance. However, a common concern is the battery life, which some users feel could be improved. A few also noted challenges related to storage of the vacuum and its attachments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Powerful little Shark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a powerful and light weight little vacuum. Its easy to empty and has a fast charger. I would recommend this Shark model.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Shark Stick Vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a stick vac for quick pick ups. This one fit our needs and works great.
I would recommend this to a friend Rated 1 out of 5 stars
Poor suction, poor battery life, persistent clogs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst vacuum cleaner I have ever purchased. I'm confused by all the good reviews. The only circumstance my vacuum operates well is on a hardwood floor, which was pre-cleaned with a dustpan. This is to say, you better have virtually no dirt, or it won't pick it up. This vacuum is just a glorified, very expensive dustbuster. But most dustbusters have better suction, better battery life, and better overall cleaning abilities. My unit persistently gets clogged (usually within 1 minute of use); the main source of the clogs is the accordion style tube inside the brushroll. The clogs are just small dustbunnies. I'm talking quarter-sized or smaller, light airy dustbunnies. The battery life is awful, the best it has done is 30 minutes (but in that 30 minutes, you usually have to stop to de-clog it at least 5-6 times) so it's not a full 30 minutes. Forget about trying to use the "mutlisurface roller" on a rug, unless you are just looking to disperse dirt in a wider area. If I had to name any positives, the unit itself was easy to assemble, and the docking station works well (until it also inevitably gets clogged). It's easy to manuever. That's pretty much the end of the pros.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Lauren,
Thank you for taking the time to share your detailed experience with the Shark Detect Pro Cordless Stick Vacuum. We're truly sorry to hear that it hasn't lived up to your expectations, particularly when it comes to suction power, clogging, and battery performance. That’s certainly not the experience we want for our customers, and we completely understand your frustration.
Clogging, especially with light debris like dust bunnies, can be frustrating. Ensuring the vacuum's dustbin, brushroll, and filter are fully clean and free of obstructions might help improve its performance. Additionally, this model is designed for multi-surface cleaning, but some surfaces—especially rugs—may require adjustments in technique or another model that better suits higher-pile carpets. If the battery life seems shorter than expected, checking that it’s fully charged and stored at room temperature may improve overall longevity and runtime.
We’d love to help troubleshoot these concerns further or explore potential warranty options to ensure you get the best experience possible. Please reach out to us at 1-855-427-5127, and our team will be happy to assist. Your feedback is valuable, and we appreciate the opportunity to make this right for you.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Ehh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s decent. I wish it was stronger.
No, I would not recommend this to a friendRated 1 out of 5 stars
False Advertisement!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item you purchase on the website is not what you will recieve in-store and despite pounting out the false advertisement the workers at best-buy were of so little help that not only would they not honor the advertisement but shrugged it off as “not their problem take it or leave it ”
No, I would not recommend this to a friend