Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are impressed with the Rotator Pet Lift-Away ADV Upright Vacuum's powerful suction and ease of use. Many appreciate its lightweight design and effective hair removal capabilities, particularly for pet owners. Positive feedback also highlights the vacuum's strong performance and the pleasant odor neutralizer. The ease of assembly is another frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-198 of 198 reviews
  • Rated 5 out of 5 stars

    A must buy if you have dogs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works really well for out 2 German Shepherds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and strong and its cleaning every thing in min

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Heavy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy for universal use. Took it back to the store and got a cordless that was a lot lighter

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark - Rotator Pet Lift-Away ADV Upright Vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Good suction but hard to manouver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the fabulous strong motor of Shark, with a body that seems they got from Temu. Very hard to maneuver and plastic body is fragile. Tools fall off while using. Design was not well thought.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Rotator Pet Lift-Away ADV Upright Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Vaccum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely, smooth,llllllllllllokikijjhhhgggfffd

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Sounds like you’re loving your Shark - Rotator Pet Lift-Away ADV Upright Vacuum! We hope that the lower star rating was selected in error, but if there's anything we can do to improve your experience, please reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Barely adequate.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not good enough. I'd like to say it really sucks, but it doesn't... and that's what it's supposed to do.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you’re having trouble with your Shark - Rotator Pet Lift-Away ADV Upright Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Used Returned vacuum shipped as new to us.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum that was delivered did not match the box, a completely different vacuum was inside the box and it was used. My wife returned it to the local Best Buy and got the correct one. Seems like someone shipped a return to us! Very dissapointed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor construction

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum stopped working after 3 months......do not recommend!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your Rotator isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Made for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum about nine months ago and I've got to say, I'm still in love. I have a cat and a dog and I wouldn't trade this vacuum for anything. Its so light and powerful. It doesn't lose suction. The hose is the right length and the power cord is long enough for me to do the stairs without replugging. It's just all around good buy. Maybe I'm getting old but I've never been this attached to a vacuum before.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Shark -Rotator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been needing a new vaccum for ever my hubsband still has his from the 80's yes..... This is my life saves it picks-up everything just like it says. Its lite to carries up stairs. Easy to put togethers even for an old lady like me. Leaves your home smelling fresh clean. Happy with my purshase.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Performance

    Rated 5 out of 5 stars

    New Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More efficient than our last shark. The air purifier also leaves the room smelling fresh. Solid product with consistent performance. No hair clogs. Picks up dirt/dust left behind by old Shark. Nice upgrade. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Suction

    Rated 5 out of 5 stars

    Very nice vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Relatively light weight, powerful suction, and really pulls dog hair out of carpeting. Another good feature is the ease of emptying the dust catch bin. I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Worst shark vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many shark products and this is not a good one. I have 4 Bassett hound dogs and it takes 2-3 times over the same spot to pick up half of the hair. The back roller that rotates is useless. It ripped the rubber right off after 3 uses. The front roller clogs up after only doing half of the floor. The suction out of the hose is great but out of the bottom isnt. There isn’t anything blocking it. I think the rollers are subpar and just doesn’t help in picking the dirt and hair off the floor. Even when I use it on my hardwood floors on just the 1st setting it doesn’t pick up the dog hair fully. I definitely will not recommend this vacuum to anyone.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jeanine,
      Thank you for taking the time to leave a review.
      Based on the suction power you’ve described, it sounds like there’s a chance your Shark Rotator may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Great for pet hair.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great! Carpet like new again. Removed all dirt and dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous model for this. This one works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. Lowest price in town- matched online retailers. Was able to pick up within an hour after placing order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum cleaner ive ever owned. Woild highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine during the first 5x or so of use but after several uses the vac system seemed to slow down not vacuuming as much as when first used.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Rotator. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean