Customer Ratings & Reviews

Convenient, sleek, and powerful! I wish I would have bought it sooner.

Vacuum doesn't pick up dirt and animal hair. It gets clogged very easily

LOVE this vacuum! Better than the dyson that I just got rid of!

We love the sweeper it works great. Works hood on hardwood floors

Nice product easy to use. I would recommend this product

Works great for my wood floors gets all my pets hair

Such a great vacuum to use all around the around the house.

Great working Vacuum. Shark has always represented!

It is very good i highly recommend it i used every day

Good Vacuum that’s easy to use and light to maneuver.

Very disappointed in the battery life of this thing. I just bought it yesterday, charged it for 4 hours and got a whole 9 minutes of vacuuming before it died. There’s absolutely NO way that this thing could go for 60 minutes and it takes FOREVER to charge. Very disappointed and would not recommend.

I love that you can hang it up on its base and it automatically sucks out all the dust. I do not like how it self propels because it hurts my arm.

This is better than any shark I have had I love it

Stopped working within 6-months. I would otherwise rate 3 or 4 stars. I don't think it is a good value for money even if it worked perfectly for it's entire 5-year warranty period. I am not impressed with the cleaning power compared to a traditional corded vacuum. I need to make significantly more passes on my carpet. On carpet the brush will collect my cat hair into a lovely line that the unit struggles to fully pick up without 5 passes. It's fine on my wood floors and non-carpet surfaces. The battery is very similar to battery packs for drills/etc; I wish I could buy a stand-alone battery. The unit doesn't have great diagnostic indicators for problems and the user manual does not cover all failure modes. For example my symptom of not charging/auto-cleaning and yellow light isn't present specifically in the manual. At time of writing there is low availability for this item and I am not confident that I would be able to procure replacement parts for reasonable prices if at all through an expected 5-year life.

This vacuum is amazing. I’m sure it did not come with a manual though however, when I called, they did send me one and I was able to print it out. It’s so cool. It cleans well and it empties itself which I love. It’s definitely worth the money.

I cannot review the vacuum when it comes to how it works. I bought it as a gift. My parents needed a new vacuum. They seem to really enjoy it. They have only said good things about it. I haven't heard a downside yet. In fact, the feedback has been so good that I may buy one for myself.

This vacuum is easily clogged, and the flap that opens to empty into the docking station is finicky. I would not purchase this again. There are too many small attachments that are easily lost. Not as impressive as advertised. I wish I could return it.

Not Worth the price or may be not suitable for a carpeted home. I have 5 bed carpeted home, and this doesn't help much. Goes dead very often (just a room at a time), the Dyson I had earlier (for 5 years) , worked well and longer .

Had really cool ideas in terms of features like the auto empty trash container which also worked as a holder for the vacuum and the trigger locks so you don't have to hold it down, but the cons outweighed the pros, such as battery life was extremely short and suction wasnt great unless you had it on the highest speed, not great for dogs with long fur

Love that it sweeps up a lot but hate that the battery only last about 20-30 min even after it says it has an hr battery