Customer Ratings & Reviews
- Model:
- IW3511
- |
- SKU:
- 6549771
Customer reviews
Rating 4.3 out of 5 stars with 344 reviews
(344 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Detect Pro's powerful suction, lightweight design, and convenient auto-empty feature, finding it easy to use and effective on various floor types. However, some users experienced shorter-than-expected battery life and occasional clogging issues. The self-cleaning aspect and dirt detection technology were also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is the best Love it I would recommend this to my friends
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Bad product DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest I didn’t want to put a 1 star, I would’ve preferred to leave it blank to show just how disappointed I am with it. The battery life is so short for the time it takes charging. It takes twice as much time to charge as for the battery to diminish.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Cons mentioned:Clogging
Rated 1 out of 5 stars
Worse vacuum ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I make sure there are no big things on the floor like a piece of pretzel or a fruit peel that fell during meal prepping and I still spend more time unclogging the thing than actually vacuuming. We bought it and were moving so didn’t use it now its too late to return
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're truly sorry to hear that your Detect Pro isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my small apartment. No issues with battery life.
I would recommend this to a friendRated 5 out of 5 stars
Great vaccum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vaccum of the future many features cleans itself and recharges on a fly
I would recommend this to a friendRated 5 out of 5 stars
Great item to have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly great and well rounded vacuum If you got pets, this is a must have!
I would recommend this to a friendRated 3 out of 5 stars
The worst shark product I've purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have very good suction and not the best for anyone who has pets. I'm very disappointed bc i absolutely love all my other shark purchases.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Shark Detect Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes up little space and works great. Would recommend this product
I would recommend this to a friendRated 5 out of 5 stars
Best cordless vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cordless vacuum is the best by far. Buy if you can womt be disappointed.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum for my girl friend. She use it everyday and loves it.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Definitely as described and extremely convenient
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how good this vacuum works and how loght it is to use.
I would recommend this to a friendRated 5 out of 5 stars
Good one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one , good suction, easy to use , light weight and powerful
I would recommend this to a friendRated 5 out of 5 stars
Love the auto empty system!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The auto empty system works great. Very happy with the function of this vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this use daily for all our pet hair from our animals
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product easy to use. I would recommend this product
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last long and can barely pick up dog hair from the carpet. Just a waste of money.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean
Rated 5 out of 5 stars
Shark Vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this vacuum! Better than the dyson that I just got rid of!
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work. I recommend, I will purchase one more for my daughter
I would recommend this to a friend- Cons mentioned:Clogging
Rated 1 out of 5 stars
To all moms
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a family of 5 and im constantly vacuuming, this thing kept getting clogged up on every run and made it so annoying and unsatisfying to vacuum with. Definitely not a heavy duty vacuum. It was so pretty but not useful for me
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that your Detect Pro isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean