Customer Ratings & Reviews

Great product. The self emptying feature is awesome

I bought this vacuum for my girl friend. She use it everyday and loves it.

Doesn't have very good suction and not the best for anyone who has pets. I'm very disappointed bc i absolutely love all my other shark purchases.

We love this use daily for all our pet hair from our animals

Battery doesn’t last long and can barely pick up dog hair from the carpet. Just a waste of money.

I make sure there are no big things on the floor like a piece of pretzel or a fruit peel that fell during meal prepping and I still spend more time unclogging the thing than actually vacuuming. We bought it and were moving so didn’t use it now its too late to return

Honestly, I loved the vacuum a lot, but it stopped doing the self-cleaning and I returned it. It only lasted two weeks.

To be honest I didn’t want to put a 1 star, I would’ve preferred to leave it blank to show just how disappointed I am with it. The battery life is so short for the time it takes charging. It takes twice as much time to charge as for the battery to diminish.

I only had this vacuum 2 weeks and the battery keeps dying almost as soon as I take it off the charger to vacuum. It literally stays on the base until I need it and it dies within 2 minutes, I believe it’s defective.

I have a Shark Wandvac self-empty vacuum, and it is by far the most popular vacuum in the house. Since no one has to figure out how to empty it, they’re more likely to grab it and use it. So, I thought I’d try out this new, bigger and fancier model and it’s been just as successful. It’s not perfect, but it’s the new most popular vacuum in the house. We have a lot of cats in the household and have mainly tile and wood flooring with some area rugs around. We also still have one stretch of carpet on our stairs. The Detect Pro vacuum works great on all these surfaces. I like how it automatically adjusts the motor and suction speed based on the surface and when it detects you’re near a wall edge. It ramps up the brush roller speed nicely on the Ruggable rugs to get them clean but isn’t so strong that it pulls the rug from its pad. (If you have a Ruggable rug, you probably know what I’m talking about.) It also adjusts the suction power based on how much dirt it senses being picked up, while lighting up the LEDs to show you what it’s doing (red is lots of dirt, and blue is cleaner). This is handy sometimes on the rugs because they can have a lot of hair that’s not very visible. If the LED is red, I’ll keep going over the area until it turns blue, and I know I’ve picked up most of the hair. The handheld part of the vacuum is a lot bigger and heavier than the Wandvac model, but for me it’s still easy to use. Someone with smaller hands might get a little tired using it, though. In fact, it’s even a little awkward for me to hold the grip and reach the on/off button with one hand. It’s doable, but it took some getting used to. The benefits to the larger size, though, are worth it in my book. It not only has a larger battery, but also a larger dust collection cup so you can go longer without worrying about emptying it. It almost seems frivolous at first, but the auto-empty feature is what really makes this vacuum a workhorse. As I said earlier, people are more likely to use it when they know they only have to put it back on the charger and they’re done. It also keeps a lot of dust out of the air that comes from emptying it at the trash can. Another nice touch with this model is that it comes with a little scent module that adds a little burst of “freshness” (you can adjust the amount) to the exhaust air from the base station when it empties. I mentioned it wasn’t perfect, so here are a couple of minor things that I don’t like about the vacuum. It comes with two tool attachments (crevice and brush), but there’s only storage for one on the base. It seems like such a simple thing that I don’t understand why vacuum manufacturers keep overlooking that. It would be perfect if there was a place to attach one on the stick part of the vacuum. I always carry the crevice tool with me because there’s always some little spot to clean up that the roller brush can’t quite reach. I either have to carry the tool in one hand, or stuff it in my back pocket. The other minor thing is the base station is white, yet the power cord is black. I wish they’d made it white to match and blend in with the wall better. I know, this is nitpicking. It’s a great vacuum and I’m happy I got it, but they missed a perfect vacuum by “that much” as Maxwell Smart used to say.

I have a family of 5 and im constantly vacuuming, this thing kept getting clogged up on every run and made it so annoying and unsatisfying to vacuum with. Definitely not a heavy duty vacuum. It was so pretty but not useful for me

GOOD - Auto mode detection does switch suction power based on surface - Auto-empty station doesn't require wall mounting - Hair-wrap prevention features work BAD - Delay in mode switching is annoying - 15 minute battery when in auto mode - Small dust bin fills up fast - Grip and ergonomics could be better - No storage for attachments TLDR The Detect Pro works well for periodic spot cleaning, vacuuming up the kitchen floor after meals, cleaning up the entry way when the kids come in after playing in the dirt, etc. The charge stand doesn't requiring any wall installation and keeps the vacuum charged up, empty bin, ready to go when needed. But a short battery life and small dust bin limits general household cleaning capabilities. DETAILS I'm a big fan of battery vacuums as they're easy to use around the house, don't require dragging a cord all over, all that stuff. However not much has changed in battery life and capabilities in many years. Though this Detect Pro promises 40 minutes of runtime, that's only in Eco mode, the lowest power setting. Switching to Eco also disables the auto mode detect feature, which is the feature the vacuum model is named after. Eco mode is good enough for hard floors, but doesn't do very well on carpet, especially high-traffic areas. When using the normal detect mode, expect 15 - 20 minutes of use at most. When using it in normal mode, the detect feature does work and it will automatically change how the vacuum operates.On hardwood, the beater bar spins slower and the suction motor slows down a bit. When you go onto carpet, the beater speeds up and suction increases. The power head has a sensor on each side that will switch to edge cleaning mode when it gets within an inch of a wall. However, there's a notable delay ( a second or two ) before the switch happens. Making it worse, the programming acts on every trigger and isn't smart enough to disregard momentary blips and "false positives." If you're cleaning a rug and the head momentarily goes onto the hardwood before going right back to the rug, it will switch to Eco mode for a few seconds before going back to carpet mode. Perhaps most annoying is the edge cleaning constantly turning on and off when you're vacuuming around chairs, under desks, around table legs, etc. In terms of actual cleaning performance, the Detect Pro is adequate. That is to say it of course won't have the suction or cleaning power of your corded standup. It does well enough for a battery vacuum. Shark claims the beater brush has some kind of anti-tangle technology to keep hair and long fibers from wrapping around the beater bar, and this holds true from what I've seen. Another mark against it is the comfort and ergonomics, which I found quite lacking. The handle is pretty far below the axis of the main shaft and it makes the balance feel off when trying to maneuver it around obstacles. The main body extends a couple inches back from the grip. It's a very long reach for your thumb to touch the control buttons while still holding the grip. It also puts the frame above your wrist, which isn't comfortable if you're reaching down and trying to vacuum under a table or chair. The charging stand, with the auto-empty feature works well, but has limitations. On the nice side, the stand doesn't need to be mounted to a wall and doesn't take up that much more space than a typical wall hanging mount for other vacuums. Every time you dock the vacuum, a motor in the dock spins up and sucks the dirt out of the bin on the vacuum itself. And really, this is the only way you'll want to empty the onboard bin as it's clumsy to open and wasn't designed to just pour it directly into the trash. The bin is also quite small and will need to be emptied frequently, even multiple times within a single battery charge. The auto empty function works pretty well for the most part, though can be loud ( it does have a quiet mode you can use ). the base is also effectually a second vacuum that you'll need to clean and maintain as the filters there can get dirty quickly. On one side of the charging stand is a storage hook to hold a vacuum attachment. However, two attachments come in the box, so you'll have to figure out where you're going to keep the other one. There are also no hooks or holders to carry the attachments on the vacuum itself. This is inconvenient if you're cleaning a whole room and want the different heads with you as you go. If you're only using it for spot cleaning here and there as you just change the attachments clean up, then return the vacuum to its dock. On the whole, this seems like a very expensive secondary vacuum and not one that you'll want to rely on for general carpet and floor cleaning. The dust bin is small and has to be emptied often. But then again the battery doesn't last long and will need to be charged often anyway. If you wanted to take a few hours to clean your whole house, the Detect Pro will be spending most of that time on the charging stand.

Biggest waste of money 4months into having it stopped working and charging spoke to numerous people of no help transferring me from person to person all telling me they are not responsible for it that it goes by code and number of diff shark companies a 400 hundred dollar piece of junk feel that i was scammed by them

This item only charges for an hour and you can only use it for 20 minutes and it cuts off on you. The battery dies out.

Didn't last unfortunately although i wanted to love it. Motor burned out. Not the best charging vacuum

Just recently bought this vacuum stick, with the hopes of being able to vacuum my entire house. Sadly the battery life runs about 15 mins. The eco mode might save battery life, but suction too weak. I will be returning it

My cordless vacumn came without a battery-box appeared to be open from store but inside everything was intact except no battery. Going on 5 wks now since I first contacted shark directly to get another battery on back order. Called again today still on back order. The store didn’t have another battery at the time so I was holding off hoping shark would have been restocked by now. Finally shark put me on a email notification when stock arrives. I didn’t rate product except assembly was easy. I haven’t been able to use product therefore I said no to recommendation of this item.

Ive only had this vacuum 4 months and im returning it. It does not work as advertised. The suction is not good, the flap gets stuck constantly. The worse vacuum ive ever purchased. Very surprising because Shark typically puts out top quality products.

The worst product I've ever bought. The flippers don't work nearly as well as the navigator lift away brush version at cleaning. I bought it as a Christmas gift for myself and three months in the self dump feature - the cheap flap doesn't open and I'm now emptying the tiny cup myself. Save yourself the high cost, and buy a corded lift away. Absolute piece of junk.

I bought this days before Christmas and now it doesn’t work. I contacted Shark since it’s clearly under warranty. They troubleshot it and determined that this was defective. They will send a new one once the broken one is received in their warehouse. A week has passed by and no return label has been sent. My suggestion if you decide to buy this system is keep the box for a month incase you need to return it.