Customer Ratings & Reviews
- Model:
- IW3511
- |
- SKU:
- 6549771
Customer reviews
Rating 4.3 out of 5 stars with 372 reviews
(372 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Detect Pro's powerful suction, lightweight design, and convenient auto-empty feature, finding it easy to use and effective on various floor types. However, some users experienced shorter-than-expected battery life and occasional clogging issues. The self-cleaning aspect and dirt detection technology were also frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Battery issue
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this, after fully charge, that thing last 10 to 15 minutes. What the heck!!!!?
No, I would not recommend this to a friend - Pros mentioned:Self-emptying feature, WeightCons mentioned:Battery life
Rated 4 out of 5 stars
Auto-Empty Base is Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Cordless Detect Pro system is a nice addition to our household. Our house is about 2600 sq ft and the flooring consists of both wood and carpet. Setup was easy and only took about 10 minutes and the battery had to be charged before the first use. The stand is sturdy, and it holds the vacuum in place once its set into the base. The power cord is only about 4 ft long so you will need to keep it close to an outlet unless you use an extension cord. It comes with 2 tool attachments, a crevice tool and a multi-tool brush, but the base can only hold the crevice tool. There is only 1 battery included and no spare filters. The vacuum itself is light and easy to wheel around the house. Cleaning the floor on high I managed to get through 4 rooms and a hall before I had to recharge. Using the auto detect mode keeps the vacuum on low until it detects dirt, and it increases suction for a moment to help pick up the dirt. This works well for light dirt and dust, but it tends to push heavier items like litter around the floor unless you manually increase the suction. We found it works best setting the suction manually to pick up everything, but the battery life isn’t there with one battery for a larger home. A second included battery or even a larger battery would have been nice. The included multi-tool works well to get pet hair off furniture and the brushroll does a good job pulling pet hair up from carpet and rugs. When done cleaning, put the vacuum back into the base and it will chime to let you know it’s connected and start to charge. The base will detect the vacuum is there and automatically turn on to empty the vacuum into the base. This feature is great, and it makes emptying out the vacuum so much easier, however it can get clogged. The opening that allows the base to suck the dirt out of the vacuum is a little small. On several occasions the vacuum collected so much pet hair that it clogged when the base turned on and tried to empty the vacuum. It didn’t take much to unclog, but it was a pain that had to be dealt with. The base is easy to empty and you don’t need bags, so no extra cost there. Overall, it’s a nice vacuum and we really like it, especially with the base. The auto empty feature is awesome. I just wish it came with either a second battery or a larger battery so I could get through our whole house.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Battery need upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fully charged last for 15 minutes. Very good product but needs to fix battery
I would recommend this to a friend Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year it broke and does not have any suction power.
No, I would not recommend this to a friendRated 1 out of 5 stars
Self Emptying is cool, but..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came from a Dyson with a laser - Thought the light would be similar, It is not. Also, if you DON'T want the vacuum "smell" that comes with dogs, don't get this. My house doesn't stink, but this vacuum does. It also scratches my wood floor and doesn't have great suction.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're truly sorry to hear about your experience with your Detect Pro. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use, Suction power, Weight
Rated 5 out of 5 stars
Shark takes vacuuming to the next level
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The designers of the Shark Cordless Detect Pro Auto-Empty System with QuadClean Multi-Surface Brushroll came up with a vacuum cleaner that solves most of the common complaints about vacuum cleaners. One of those complaints is the messy chore of emptying the dust and debris each time you vacuum. With this system, the base unit effectively and efficiently empties the vacuum into a receptable each and every time you use it. At the same time, the base also recharges the lithium battery. This leaves you with a fully charged and clean vacuum cleaner, ready for the next cleaning job! The base can hold a quite a bit of dirt and debris in its removeable container, and a LED light will let you know when It’s time to empty. Of course, a container holding all that dirt and debris would start to smell bad after a while, but the designers thoughtfully added a deodorizer to keep the unit smelling fresh and clean. The vacuum head features some thoughtful design as well, using soft velour-like material on the roller brush for cleaning hard floors, and vinyl blades for cleaning carpets. This eliminates the need to periodically clean the hair and string fibers that often build up in most brush rollers. The roller is easily removed for cleaning when needed with the push of a button. Another unique feature is the Detect dirt-sensing technology, which senses the amount of dirt being picked up by the vacuum and adjusts the suction power and speed of the roller to effectively balance cleaning vs. battery life. It’s probably one of its most advertised features, but honestly, I tend to vacuum at full power to be sure I am getting the best suction all the time. Our home is relatively small, so conserving battery life is rarely an issue. However, if you have a large area to clean, then it makes more sense to use the Detect mode to extend battery life. While in Detect mode, the vacuum senses when it’s up against a wall or baseboard and boosts suction power to improve cleaning in those hard-to-reach places. I tested the suction and thought it outperformed a vacuum costing twice the price of the Shark. I asked by wife what she thought, and she agreed! There are a lot of filters that sooner or later will need to be cleaned and fortunately they are all easily accessible. Most if not all filters are economically cleaned by simply rinsing with cold water and allowed to thoroughly dry before using again. Thankfully the base unit reduces the frequency of cleaning filters and you can probably get by with emptying the contained maybe once a month or so. This makes it a perfect vacuum for seniors who need a simple way to vacuum and don’t want to deal with the hassle of frequent upkeep and maintenance of a typical vacuum cleaner. The Shark Cordless Detect Pro is lightweight and being cordless, so much easier to use for quick clean-up jobs around the house or car. The cleaning attachments are easy to install and remove, making it easy to use the vacuum as a hand vacuum for cleaning upholstery and the like. What I like most is the convenience of having a vacuum always ready to go…with an empty container and fully-charged battery. When you are done cleaning, simply return it to its base and it’ll be ready the next time you clean. I have just one small suggestion for the designers of the Shark Detect Pro II, and that would be to use wider wheels on the power head. This vacuum will leave wheel marks in the carpet if you don't pull back directly over the area where you just vacuumed. Of course this only matters if you are obsessive-compulsive like myself.
I would recommend this to a friend - Pros mentioned:Ease of use, WeightCons mentioned:Battery life
Rated 4 out of 5 stars
Good for quick cleanup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The The Shark Cordless Detect Pro Auto-Empty System is good for the small or hard to reach jobs. It’s light weight and easy to handle. But don’t expect heavy duty cleaning for a large space. The width of the vacuum floor head attachment is pretty small so it will take you longer to clean the same area. But if you are looking for something a little more manageable to lug around, this unit fits the bill. Comes with two additional attachments for cleaning hard to reach areas. Take off the long extender and you basically have hand held vacuum making this a multi use vacuum. The vacuum has a smart sensor to automatically increase to suction in dirtier areas. There is also a manual option to change the suction mode. Battery indicator shows how quickly the battery will drain. It says it will last an hour, however I don’t come very close, probably about half that. But for the quick and easy jobs that you don’t expect to run that long, then this works fine. I like the fact you don’t have to empty out the dust compartment every time or every other time for that matter. The auto empty gives it a little less maintenance. However the 30 days is a bit of a stretch. If you vacuum multiple rooms a few times fills it up quicker than you think. Or perhaps it is doing a better job of deep cleaning than I thought. There is additional air filtering in the base unit and a deodorizer. It stands tall but is very narrow so fits nicely in a corner. If you are in need of a handheld or a lightweight vacuum, this is nice. Just don’t plan on a big job as the battery will not last too long.
- Pros mentioned:Overall performance, Suction power, Weight
Rated 5 out of 5 stars
Shark Detect Pro 30 day review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this Shark vacuum for a month now. We synthetic hardwood type floors. This vacuum is very efficient and easy to use. Very light, balanced, powerful, and quiet....the recharging/automatic cleaning dock is soooo convenient and efficient! It is a pleasure to operate! Wasnt cheap, but ZERO regrets! You get what you pay for! Highly recommend!
I would recommend this to a friend Rated 1 out of 5 stars
Poor poor poor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought shark products many times. Love them. This particular product sucks. I’m so disappointed in it. If I could return it I would.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your Detect Pro. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Suction power, Weight
Rated 5 out of 5 stars
Light weight vacuum heavy on utility
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our household has really come to like/prefer Shark products over the last few years. It seems like everything they make is just well-engineered with lots of good thought out features. The Detect Pro is another in the list of successful products in our book. Setup: Very subjective, but I was very pleasantly surprised by the cardboard dividers housing the vacuum parts - no obnoxious styrofoam particles to cling everywhere. Each piece very intuitively clicks into place, and the air freshener piece has a very clear green triangle marking to note where to line up for installation. So simple. Then you plug in the base and done. Accessories: The Detect Pro comes with a crevice tool and an pet multi tool attachment. Only one attachment can clip onto the side the of vacuum base, but we just leave the brush behind the base since we rarely use it. Vacuuming: The biggest pro for this vacuum is how light it is compared to other handheld vacuums. With its light weight, we were worried the suctioning power would be lower, but comparing to our other vacuum, it was identical. The vacuum’s brush roll actually has brushes and fins, which allows for effective cleaning on multiple surfaces - which means we don’t have to unclick and swap out vacuum heads depending on whether we want to clean the hardwood or the carpets. The AI system actually automatically adjusts the brush roll’s spin speed and suction strength depending on the surface you vacuum as well as how many particles there are. Sounded gimmicky to us, but as you can see in our video, it actually works. Highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
Rated 4 out of 5 stars
Auto-emptying Stand is a Standout Feature!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned several stick vacuums over the years and I must say that I was pleasantly surprised when I got the Shark Detect Pro in my hands. This has to be one of the best value cordless vacs out there that has an auto-empty system. I'll begin with the build. While I must admit that this is not one of the nicer looking cordless vacuums on the market, it is by no means ugly. Also, it kind of feels a bit flimsy because of the build. With that said, the benefit is that this vacuum is very light. It almost feels like a toy, but don't let that fool you when it comes to performance. I feel weird for wanting to start with not the vacuum itself, but the stand/auto-empty system. This has got to be my favorite feature of the vacuum. One of the things I dread doing is emptying the dust bin after every few cleaning sessions. Well, the hand stand automatically empties the dust bin for me after every use. Yay! Yes, I have to clear out the auto dust bin, but not very often. Plus, the stand houses my vacuum and keeps it charged. Win-win. The floor cleaning head is a bit different than what I'm used to. It works on both hard floors and carpet and does a great job. It seems to know when it changes between carpets and hard floors and adjusts the suction accordingly based on the sound. The light on the floor head is also convenient as it helps to see in dim areas of the house and also some debris on my hard flooring. Aside from the floor cleaning head, the vacuum also comes with crevice and upholstery tools. The crevice tool is as you would expect from other vacuums. Not much to write about there. I would have to say, though, that I am a bit disappointed with the upholstery tool. It looks pretty cheap and doesn't have its own spinning brush that you would see on some other competitors. With that said, I have to remind myself that for the price and the auto-emptying system, I guess it's an alright trade-off. I don't use the upholstery tool much anyways. When I do, it gets the job done. My home isn't very big, so I can’t say that I've needed to use this for an hour. With that said, the vacuum has worked well for me cleaning on "auto" for upwards of 30 minutes. I imagine if I pushed through at full power, it would drop down. Could it last for an hour? Perhaps, but I don't think most electronics last the full advertised time. Overall, I think the Shark Detect Pro provides a great value when it comes to performance and the standout feature - the auto-emptying stand. I am confident that you will be happy with this purchase.
I would recommend this to a friend - Pros mentioned:Suction powerCons mentioned:Battery life
Rated 5 out of 5 stars
It definitely has a place for certain homes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shark battery operated vacuum with self emptying feature and base is the perfect addition to my home. I have three dogs, and three cats two of which are long-haired. A mix of hard flooring throughout my home with rugs in different parts of the home. Three items that to me are worth the investment and have made routine cleanup easier 1. Roomba j7+ 2. Tineco S5 And recently purchased and for the perfect Finishing Touches 3. Shark detector Pro Auto empty system I tried a lot of different vacuums especially for my pets hair and dirt and for years actually a Shop-Vac was ok for all my general vacuuming cleanup. Step by step I've invested in other products to help my cleaning and save me time. The best uses I found for the Shark vacuum it definitely removes dirt and animal hair from my rugs and fabric furniture. It's definitely easier than pulling out the Shop-Vac to get in corners and nooks and crannies also for the random times cat litter is thrown out of the box quick and easy. I clean my car interior using the actual floor attachment with spinning brush throughout my car wherever I can use that and looking at the bin it is amazing how much dust and dog hair it can get over my shop vac and the brush roll has yet to have any Tangles of hair on it for almost a month and a half of use. Not all rugs are created equal and most of mine I can use the auto feature but a couple I use the Eco Mode because the rug will not lay still and can get jammed up in the brush but in the Eco Mode it still does a great job of pulling up hair and dirt without trying to suck up the rug. I also use it on my bed when changing sheets and it's amazing to see the kind of dander or skin or whatever you want to call that can be trapped in your mattress. I also use this to clean the ash out of my pellet grill. Battery life is short but there is a meter that you can see how much power you have but the suction and cleaning ability for rugs and carpets and any such items to me makes this item worth having and if I have to I prioritize my task with it before my cleaning days. Use it a little while put it back on the charger, let it empty do some other cleaning for a little bit and come back for it for a different area and have yet to actually run out of battery power during a task.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Lightweight and Easy Cleanup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup out of the box and very easy to use. The vacuum motor and dirt bin snap into the stick that snaps into the floor brush. You should probably charge the battery when you first open it but I was anxious to see how it worked, luckily it had enough battery. The automatic emptying station was easy to setup as well. Once it’s plugged in, there’s an odor eliminating air freshener that sits on top of the unit and that’s basically all of the setup. The vacuum itself is very light weight. There’s a power button that turns it on and it’s just on until you turn it off, no triggers to hold. In automatic mode, it adjusts power level based on the amount of dirt detected and the surfaces you’re on. If you just want a specific power mode, there’s a button for switching between the modes. There’s a low power eco mode, a high power mode, and then the automatic mode that uses the intelligent features that accompany this vacuum. The automatic mode mostly seems as if it runs in eco mode. If it detects that it’s over a high soil area, whether it’s kitchen crumbs or cat dander, it picks up power and add extra suction. It also adds a boost when running along the edge of a wall. What’s neat is the LED lights will illuminate along the side that’s along the wall, helping illuminate any dirt along the edges. It does a great job of picking up, even the lower powered eco mode picks up litter pellets with ease. It does pick up a bit of power when it hits carpet which is expected. There’s a few filters in the unit that help keep the air clean. It didn’t come with any extra filters so when it’s time to replace them, you’ll need to buy them. The collection bin is fairly large. It says it holds 30 days of dirt but I imagine that depends on how dirty your floors stay. It lifts up easily and has a handle for easy carrying to the bin. The vacuum sits in a cradle that both charges and empties it when you sit it on there. The emptying process worked every time I used it but sometimes there’s still a bit of hair hanging out from the trap door. I also like how easily the brush assembly comes off so you can clean it. There are 2 accessories that come with the vacuum, a brush, and a narrow attachment for getting into small spaces. I would have liked to seen a smaller, powered, upholstery roller to help with pet dander but I’ll keep an eye out for one on their page or 3rd party. Also the stick is required for the self cleaning base and charging to work as the contacts for charging is on the stick. Not a huge deal but It’s a bit strange that the main unit is very dependent on the stick. Overall the weight to power ratio on this vacuum is great. The intelligent cleaning features help get all the tough places clean and the auto emptying base station makes it all so convenient as well.
I would recommend this to a friend - Pros mentioned:Suction power, Weight
Rated 5 out of 5 stars
A very good and versatile cordless vacuum cleaner
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s plenty to like about this vacuum cleaner. It’s cordless, not too heavy, has good suction power and the auto empty system works great. I use it to vacuum the house and it also works great vacuuming a car. I was a bit skeptical about how effective it is when vacuuming carpet since most of the time the motor was pretty quiet, however, this vacuum cleaner has clever dirt detecting tech under its hood. As soon as the sensor detected dirt, the motor would rev up and I saw the dirt accumulating in the tube. Also, the vacuum cleaner comes with three different heads, the short one works great for vacuuming car. The star of the show was the quad clean multi-surface brush roll, which has LEDs to illuminate the surface where we clean and works on both hard floor and carpet. After finish vacuuming, we dock the vacuum cleaner and the auto empty system will do its magic sucking dirt accumulating in the tube into the station. Upon completion of transferring the dirt, the station will emit nice fragrant. It’s all seamless and automatic. One particular aspect that is great about this vacuum cleaner is that it employs an effective HEPA filtration and anti-allergen system. This vacuum cleaner works great filtering the smell and there’s leaps and bounds difference from my old vacuum unit. It’s also very helpful that the brushroll is self-cleaning and it does not wrap hair. Hair accumulates properly in the dirt chamber and does not get stuck in the brushroll. Overall, this is a very good and versatile cordless vacuum cleaner.
I would recommend this to a friend Rated 5 out of 5 stars
Shark Cordless Detect Pro Auto Empty System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Shark® Cordless Detect Pro™ Auto-Empty System with QuadClean™ Multi-Surface Brushroll several days, multiple times a day and I'm impressed. Not only does it pick up cat hair and various other things but it picked up litter, tiny granules of litter. I used it on multiple surfaces with no loss of power. The power boost is helpful in getting up stubborn messes. I will clean the filters when I empty the collection canister. I'm happy not having to empty the dust and debris every time I use the vacuum. I don't feel that the Shark® Cordless Detect Pro™ Auto-Empty System with QuadClean™ Multi-Surface Brushroll is anymore noisier than my full size upright Shark vacuum. In fact to me it's quieter except when using turbo. You no longer have to change the vacuum height manually with auto detect on board. I own may Shark/Ninja products and have not been disappointed with the performance. I have given them as gifts so it's easy for me to recommend the Shark® Cordless Detect Pro™ Auto-Empty System with QuadClean™ Multi-Surface Brushroll as a gift to yourself and loved ones.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
Great vacuum, high priced
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owning a few higher end cordless vacuums, I was excited to try Shark's newest model. At a lower price point, it offers much of the benefits of the higher end competitors such as Dyson and LG. Overall I would recommend it as an option but I do believe it comes at a high price point. Setup: Unboxing is quick and easy. The stand is easy to put together and is overall sleek and can hide well with the white color. It's a compact unit overall so it can be placed in may areas without taking up too much space. Vacuum: Vacuuming is about a 7-8/10. It picks up small debris and dust pretty easily with one sweep but some larger things tend to take multiple passes. It can be difficult to get edges and under cabinets cleaned without the assistance of a broom or using another vacuum. You can also use an attachment to help with this but it doesn't feel as effective. The roller style helps with avoid hair clogs. If you are using this vacuum regularly or just for light to medium "in-between" cleaning, it is a good choice. For a primary vacuum, I would look for something more robust. Generally speaking this is a good light to medium duty cordless vacuum. Battery: 60 minutes max reported. Probably get about 30-45 minutes absolute max at full power. Enough to get a small home or large apartment up to 1200-1500 sq ft if there isn't much dirt. Overall not the best battery time. Auto-empty: This is a great feature. It really integrates well into the stand. I really give this 5 stars for no bags. Complete waste on other systems and robo vacs. Attachments: minimal provided. Would like to see more. Overall: I would recommend taking a look at this cordless vacuum as an option. I believe the price point is a bit high when compared to some other competitors with higher end vacuums. Nonetheless a good option to consider
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Sleek elegant and useful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So right away you may think this is going to be a nightmare to put together. It isn’t. From box to usage in less then 5 minutes. I love the freestanding aspect of this design. No wall mounts to install. No drilling, and can go just about anywhere you have access to power Comes with standard accessories you would expect, small brush for overhead and tight spaces. And thin insert for the sofa The vacuum is a tad louder than others we have used, but not bad. The auto adjusting of power is interesting, not sure how effective it is but it does auto adjust up and down Its light. Almost anyone will be able to use this vacuum. Good low profiles so I am able to get under the kitchen chairs and some of the cabinetry we have The light is probably my favorite feature. You can see everything you are running the vacuum over Now for the auto empty bin. I like the concept, I think it is going to work well, and save a lot of trips to the garbage can. Our first couple usages we can see it empty and just work as designed. So pretty slick So now we have a nice vacuum that can stay on our top floor and we don’t have to drag the others around
- Pros mentioned:Suction power
Rated 5 out of 5 stars
BEST VACUUM EVER!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely LOVE this vacuum. All other vacuums we have had with out dogs smell of dog dander after use. With the auto-empty system and HEPA filter there is absolutely no smell whatsoever. It also is a very strong vacuum, switches automatically between rugs and hardwood.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Nice features and good vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, especially on pet hair, non collects on roller. Like the auto empty feature as well. Feels a little flimsy but works well, see how well it lasts
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Shark Cordless Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this Shark- Detect Pro Auto Empty System, Cordless Vacuum. I simply love my vacuum. It replaced a very heavy Wind Tunnel which hurt my back every time I used it. I would definitely recommend this item.
I would recommend this to a friend













