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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 344 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Detect Pro's powerful suction, lightweight design, and convenient auto-empty feature, finding it easy to use and effective on various floor types. However, some users experienced shorter-than-expected battery life and occasional clogging issues. The self-cleaning aspect and dirt detection technology were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-344 of 344 reviews
  • Rated 1 out of 5 stars

    Piece of junk, suction is horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this vacuum has cool features like self empty and a dirt detector, the reality is that this is a piece of junk. It does not suction well and dog hair accumulates at the rotating brush, it will not suck it into the vacuum. I have to physically remove it myself and take the head off the vacuum to suck it up. The brushroll stinks. This is not worth the ridiculous amount of money they charge, do not buy. I'll never buy Shark again after this ripoff. I can't stand how these companies get away with selling junk for exorbitant prices and consumers can't do any about it because of return windows closing.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're very sorry to hear that your IW3511 Shark - Detect Pro has disappointed you . Based on the performance you have described , it seems that the unit is not working properly. Please reach out to our team by phone at 1-855-427-5127 ; we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Hark Detect Pro-Empty System.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t regret it to buy it. This my first purchased Vacuum so I can use this for long term.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short lived

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for two weeks and while it picked up well until now, it suddenly doesn’t have suction . I’m lucky it’s within 30 days so I can return. I loved the idea of this and it did empty well up to this point.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for sharing your thoughts with us! We're really sorry to learn about the trouble you experienced with your Shark Detect Pro that resulted in your return. Please know that we will forward your feedback to the relevant teams at Shark to help ensure this doesn't happen again. We hope you'll think about giving our products another chance in the future!

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    NOT impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and suction terrible. Feels very cheap.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're sorry to hear that you aren't happy with your DetectPro. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127 . Kind regards, Shark Clean