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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 178 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
83%would recommend to a friend

Customers are saying

Customers enjoy the Cyclone PET Handheld Vacuum's powerful suction and long battery life, finding it lightweight and easy to use. Many appreciate its compact size, perfect for cars and small spaces, and its effectiveness in removing pet hair. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-178 of 178 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not a good vacuum. There’s definitely better ones out there. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed with this product. After less than 2 weeks battery it started acting up, battery would drain in less that a minute of use.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that your handheld vacuum isn't holding a charge. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Don’t buy it has no strength

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought this Dustbuster. They changed the model it’s poorly made. Now I went to close it, and the plastic piece came off.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - Cyclone PET Handheld Vacuum with HyperVelocity Suction. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    This vacuum is junk do not buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is junk do not buy itWill you charge it up the cable is no good

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that your handheld vacuum isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Shark handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working in one day I threw the box out I have the receipt but no car to bring it back

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your handheld vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Battery life, Ease of use, Suction

    Rated 4 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in between regular couch vacuuming with our golden retriever and his piles of hair. It gives a good cleaning of the couch covers so the amount on the clothes is minimized. Easy to use and empty, without taking from the task at hand. Doesn’t take much space and holds a decent charge

    I would recommend this to a friend
  • Pros mentioned:
    Size, Suction

    Rated 4 out of 5 stars

    LOVEEEEE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very valuable. Would defenitlh buy again. For the price its a great quailty vacuem perfect for cars, small space. And cleaning up pet hair!!!!!! Amazingggg

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    My car vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum to clean my car. It’s very powerful easy to use and easy to clean. It’s the best vacuum for your money. I recommend it Ali

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light but strong. Great for cleaning cars with kids

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The Vacuumator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld vacuum I have ever owned, Strong suction power to pick up dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent supplement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for sucking up crumbs and dust on tables, along room edges, hard-to-reach corners, and stairs. Excellent supplement!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    very good vacuum cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , I love, I recommend it, I am a taxi driver and I always have a clean vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums great. It has a long charge time so you can get the jab done in one shot. Lightweight so you don’t hurt your wrists!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as described and easy to use. set up and charging easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Attachment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manual shows attachments that don’t exist. I tried topurchase the Passive Nozzle, item N, but Best Buy doesn’t sell it not do any other outlet.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review. We're sorry to hear that you have not been able to purchase accessories for your Shark Cyclone. In this case, could you please give our team a call at 1-855-427-5127? We’d love to help ensure you get the most accurate information regarding available accessories for your Shark.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Disappointed-Not Charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hand vac a couple of months ago and it worked fine for the most part. I went to use it the other day it's dead. It will not hold a charge. I've plugged/unplugged, etc.. tried everything and it's just dead. I went to look up past orders on Best Buy and it's mysteriously gone. Very frustrated. Was excited about this item and now I feel I just threw away my money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Don't waste your time there is nothing like AMAZON

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience I ordered the product on the 26th and on the 29th an email arrived saying that there is a delay in the product, which is a lie, they are not going to send you the product that is just an excuse, also you cannot cancel until after 15 days, they will retain your money for 15 days even knowing that they will not honor the purchase, I called Customer service, you ask for a supervisor and they make you wait an hour so you get bored and then they hang up on you. don't waste your time with these stores, that's why there is nothing like Amazon, which is fast and if there is a problem they solve it instantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shark vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Will not start. Very disappointed!! Loved the first one zi had.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review on the Shark Cyclone PET Handheld Vacuum with HyperVelocity Suction. We are sorry to hear that the unit will not turn on. We would like to looking into this issue for you. Please reach out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.