Customer Ratings & Reviews
- Model:
- CH701
- |
- SKU:
- 6553116
Customer reviews
Rating 4.3 out of 5 stars with 184 reviews
(184 customer reviews)Rating by feature
- Cleaning Quality4.3
Rating 4.3 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Cyclone PET Handheld Vacuum's powerful suction and long battery life, finding it lightweight and easy to use. Many appreciate its compact size, perfect for cars and small spaces, and its effectiveness in removing pet hair. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Attachment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manual shows attachments that don’t exist. I tried topurchase the Passive Nozzle, item N, but Best Buy doesn’t sell it not do any other outlet.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review. We're sorry to hear that you have not been able to purchase accessories for your Shark Cyclone. In this case, could you please give our team a call at 1-855-427-5127? We’d love to help ensure you get the most accurate information regarding available accessories for your Shark.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Disappointed-Not Charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hand vac a couple of months ago and it worked fine for the most part. I went to use it the other day it's dead. It will not hold a charge. I've plugged/unplugged, etc.. tried everything and it's just dead. I went to look up past orders on Best Buy and it's mysteriously gone. Very frustrated. Was excited about this item and now I feel I just threw away my money.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Don't waste your time there is nothing like AMAZON
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience I ordered the product on the 26th and on the 29th an email arrived saying that there is a delay in the product, which is a lie, they are not going to send you the product that is just an excuse, also you cannot cancel until after 15 days, they will retain your money for 15 days even knowing that they will not honor the purchase, I called Customer service, you ask for a supervisor and they make you wait an hour so you get bored and then they hang up on you. don't waste your time with these stores, that's why there is nothing like Amazon, which is fast and if there is a problem they solve it instantly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shark vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Will not start. Very disappointed!! Loved the first one zi had.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review on the Shark Cyclone PET Handheld Vacuum with HyperVelocity Suction. We are sorry to hear that the unit will not turn on. We would like to looking into this issue for you. Please reach out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.