Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 77 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 9025e's excellent print quality and speed, along with its ease of setup and use. Many appreciate its performance and value for the price. The dual paper trays are also a frequently cited positive feature. Overall, customer feedback highlights this refurbished printer as a reliable and efficient option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 77 reviews
  • Pros mentioned:
    Paper trays, Price, Setup

    Rated 5 out of 5 stars

    I waited too long to replace my printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer arrived promptly. It was a breeze to set up. Easy touchscreen controls. Two feeding trays. Prints nicely. Great Value. My old printer was limping along and I got used to poor print/scan quality. As well as working intermittently. I am so glad I finally replaced my old printer with this new HP. Thanks...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrades from a 8600 hp.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Easy setup. I think free ink offer is a scam requires a subscription. I signed up. The printer says there’s low ink but nothings has been delivered. We’ll see if it’s as fabulous as my 8600

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper trays, Print quality

    Rated 5 out of 5 stars

    Love this HP Office Jet Pro Inkjet printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this HP OfficeJet Pro 90256e Wireless All-in-One Inkjet Printer. It's easy to use and prints out great copies. There's even 2 paper trays and it does double sided printing. I've always used printers that uses toner but I find that the inkjet prints out better and clearer copies.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Robust Printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my printer. Setup was easy, and print quality is very good. Having two print trays is an added bonus. This refurbished printer looks new; I would be hard-pressed to identify any differences. I would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! We have had this printer up and running for a couple of weeks and it has performed better than any of the previous printers we have purchased for our house. I was a little concerned about buying a refurbished product but this came out of the box like new and operating flawlessly. Easy set up and easy connections to all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Good Printer and Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup from PC or app. Has wifi and Ethernet. Doesn't use much ink and the print quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    New Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. So far, it’s working perfectly. Setup was easy and it is quick with good print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    multipage scan, print, wifi perfect. highly recomm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks since we bought it. Worked right off the bat. got the app and did not sign up for the subscription or access to the data.connecting to the wifi was super simple. accessed it from PC, Mac and iPhone. print quality and speed was awesome. we used the scanner and even the multiple page scan thru the autofeeder via the iphone and everrything worked perfectly. highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase so far…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working fine. Had some concerns with levels of ink as it refurbished but it was showing 100% after installation. I had before HP pro 8025 and it lasted almost 8 years and worked mostly fine with recycled cartridges. This one had some warning at the installation that it will not work with recycled cartridges . When the time comes to replace, will know. I wish I knew this info before buying.., Also, it doesn’t allow to use scanners unless you register the product. Not a big deal but I wish it documented.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and easy to use.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been reliable and links up easily with my phone and other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and fast printing and easy to set up. All-in-all a very nice printer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and printing is clear. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth taking a second look at.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm impressed with this system although I wish that it had two-sided scanning capabilities. I do miss that, but it seems to have everything else needed for a busy family.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    One of HP best printers.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. I had one before and loved it but the printer head died on me. It was cheaper to buy a new printer than a new head so here we are. It’s a wonderful printer. HP does very well with the office printing equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wouldn’t know it was refurbished

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a refurbished printer I was concerned about what I would get and how long it would last. I’ve had this printer for over a month now and have printed extensively. It has performed without issue. I’ve seen no indication that this printer is any different from a brand new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer I love it the only one problem it is that the ink is very expensive but it works great is a very good printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing Results!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is doing a phenomenal job! The speed and quality it provides makes working from my home office so much more efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works like new

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it’s refurbished. It works like new! Would recommend it to anyone who’s looking to purchase a printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition with flawless performace. Could not be happier with this unit. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all-in-one printer. Fast, quiet and quality printing. Easy set up. Would recommend to anyone that is looking for an all-in- one printer.

    I would recommend this to a friend