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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 183 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the Hot & Iced XL Coffee Maker for its cold brew function, ease of use, and easy cleanup. They appreciate the convenience of the removable water reservoir and the permanent filter, as well as the programmable feature that allows them to pre-schedule brews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-183 of 183 reviews
  • Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to make tea! Just add sugar to the pot and you’ve got quick sweet tea

    I would recommend this to a friend
  • Cons mentioned:
    Ninja coffee

    Rated 1 out of 5 stars

    Awful coffee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buyed this machine 4 months ago, and makes bitter coffee. I've give ot many chances, thought it was the coffee and bought another one, and no, its just the machine.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that you aren't happy with your coffee maker. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Rated 1 out of 5 stars

    broke in 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this coffee maker 2 months ago and it no longer makes hot coffee and the hot plate does not get hot...

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your CM371 is no longer making hot coffee. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen