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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 672 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's overall performance, touchscreen functionality, and excellent battery life. Many appreciate its ease of use, large screen size, and reasonable price point, along with its lightweight design. However, some users note that the speakers could be improved and that the RAM might be insufficient for demanding tasks. The positive feedback significantly outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 672 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NEW COMPUTER ROCKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of accress with HP computers have been great. This Envy is perfect for school, business , streaming and even gaming!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was good, until it wasn't..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had written this review when I first got the computer, it easily would have been given 5 starts. However, I have now had it for five months, and it has slowed down significantly, it freezes, it crashes randomly and restarts itself over and over again. There isn't a lot of storage space on it, which I knew when I bought it, but I've barely saved anything on it and it's already out of space. I checked the apps, and noticed that it downloaded a bunch of new apps without notifying me and they were taking up most of my storage space. If you're using this computer for basic tasks that don't require you to have a reliable computer, and you don't have to save anything on it, this is the computer for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Envy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the touchscreen is a definite plus to do drawings for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little computer is amazing and does exactly what I need for work and personal

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop ! They helped me find it was very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    great home computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great home computer, was easy to set up . great screen, picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 16in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is super smooth. I appreciate the large screen and pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to keep up with all my data, send and receive my mail. Screen is clear and large enough to do what I have to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast! Needed a laptop quickly and HP was a Great product for price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fast. Great buy for the price. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor customer service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is fine, customer service not so much! I have tried multiple times on line to ask a question about my computer but it is impossible to get help! Shame on you Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my recent purchase of this laptop. My previous laptop was damaged by the recent bad weather and power outage. I needed a computer quickly to gain access to my all my accounts. All my files and important info showed up on the new laptop. All I had to do was register the laptop to my banking and credit cards accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenager laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience of buying a laptop for teenage daughter was kind of nerve-wracking but their websites had Best Buy had all the info I needed made buying a lot better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WHY BE ZEALOUS, when you can get ENVY$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has done amazingly well with this affordable yet still great performance and processing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp envy 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time owning this laptop, so we’ll see what happens as of right now it’s good from what I need to use it for

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great has an excellent battery life does everthing you need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good for college kid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to go off to college with he has set it up and used it a little to get used to it and seems to enjoy it the graphics are great and speed seems to be amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop I always buy HP products and this still loves up to the quality HP has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer, occasionally has issues with overheating and logging without a bitlocker ID!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love copilot, incredible speed, the keyboard is backlit which is great

    I would recommend this to a friend