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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 511 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the Envy 2-in-1's touch screen, ease of use, and performance. Many appreciate its reasonable price and long battery life, although some wish for a number pad and improved speakers. The sleek design is also frequently praised. A few users noted that the RAM could be higher for certain needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-511 of 511 reviews
  • Rated 1 out of 5 stars

    Horrible service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day I bought the new computer I came in with one working computer. I left there the next day with 2 computers that didn’t work. I finally got my old computer working somewhat. The new computer has no sound which is a real problem because I bought it for my DJ business. Also you have no record of the copier I bought. A message or phone call would be nice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and set it up with no issues, browsed the internet for a few minutes and shut it down. Next day went to use it and said it couldn’t detect the processor, a few hours of trying to fix the issue later I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp Laptop is horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop went lifeless in literally one month of buying it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the speed of the HP Envy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got rid of an old HP laptop that had gotten ridiculously slow. I stayed with HP Envy and am very happy with this new laptop. I do not use it for work, streaming, or gaming, and it is perfect for my needs. That is not to say it wouldn't be perfect for those activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my grand daughter for college and it seems to be great item at the price that I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've had several 360s since 2018 ,for the price I have to admit it's a great deal! beautiful picture! Speakers are loud and I love the blacklight keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Marys computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is very fast and compact and the keyboard is perfect for my small hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little issues at first with the Home Screen Glitching out but after messing with the settings it seems to fix it but over all happy with the purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer worked ok besides the fact the camera didn’t work on it at all. Yes It was openbox but it said it was in excellent condition I’m pretty sure that’s why it was returned first time and they didn’t fix issue. I ended up having to pay more to get a external camera because they had no more of the same computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this envy laptop and it has stopped working within one week of purchase. And best buy doesn't even help to exchange it. I recommend don't waste your money on best buy products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware: Expert reviews are for an upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three "expert reviews" are for a different, much expensive machine!! Come on, BB, do better!

    No, I would not recommend this to a friend